Senior People Operations Specialist (all genders)

As we continue our transition toward a 100% AI-native product and People function at Lucanet, we are seeking a Senior People Operations Specialist to define strategic direction and drive operational excellence across the entire employee lifecycle.

This is not a purely execution-focused role. You will play a critical part in shaping how People Operations evolves and scales alongside the company’s growth. You will set best-in-class standards for compliance, data integrity, and operational efficiency, while acting as a trusted advisor to People leadership and cross-functional stakeholders.

Bringing deep operational expertise and a forward-thinking mindset, you will leverage technology, automation, and AI to build a People Operations function that is scalable, compliant, and truly employee-centric.

This role is ideal for a seasoned HR professional with strong end-to-end People Operations experience, who is passionate about enhancing both employee experience and operational performance.

• Deliver Operational Excellence and Drive Process Improvement


• Take full ownership of end-to-end People Operations processes within a shared services environment, covering the entire employee lifecycle (hire to retire).


• Execute core operational activities with precision—including personnel administration, documentation, and payroll inputs—ensuring accuracy, timeliness, and consistency.


• Support the evolution of a modern, scalable People Operations shared service function focused on efficiency, quality, and employee-centricity.


• Act as a go-to expert for complex and sensitive cases, stepping in where judgment and deep expertise are required.


• Identify inefficiencies and actively improve processes, balancing hands-on delivery with continuous optimization.


• Optimize HR systems and lead the implementation of automation and AI-driven solutions to reduce manual effort and improve service quality.


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  Collaborate closely with People Business Partners, Employee Relations, Talent, and other stakeholders to align operations with business needs.
  
  


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  Act as an escalation point and trusted advisor for operational and employee-related topics.
  
  

• A degree in Human Resources, Business Administration, or a related field—or equivalent practical experience.


• 7+ years of experience in People Operations / HR, with a strong track record of owning and managing complex, end-to-end processes at scale; experience in a fast-growing or tech-driven environment is a plus.


• Experience working in a Shared Services or centralized People Operations function, supporting multiple countries and operating with ticketing/workflow systems


• Proven ability to lead initiatives from concept to execution and influence stakeholders across the business without direct authority.


• Strong, hands-on expertise in labor law, payroll, and employee benefits, ideally across multiple countries or jurisdictions.


• Demonstrated success in process improvement, standardization, and automation, including hands-on experience with HR technologies and AI-driven tools.


• Solid experience working with HRIS platforms


• Fluency in English; additional languages are a plus.

Benefits and Perks

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  LucaFlex – Flexible working model to plan your hours and location.

  
  


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  Work from abroad – Up to 90 workdays outside your home country with Workflex.

  
  


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  Sabbatical – Time off for personal pursuits, family, or travel.

  
  


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  Team spirit – Opportunities to get together, learn, and celebrate.

  
  


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  Learning & development – Dedicated time, resources, and budget.

  
  


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  Lucanet Engage – Feedback process for personal and professional development.

  
  


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  Lucanet do good – Paid volunteer time for individual or team efforts.

  
  


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  Health & wellbeing – Programs, sports subsidies, mental health support.

  
  


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  Generous leave policy – Encouragement to relax, travel, and recharge.

  
  


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  Discounts – Corporate benefits partner discounts.