Chief Specialist, Technical Information System

Lead the administration, optimization, and continuous improvement of enterprise Technical Information Systems (TIS). Ensure system compliance, manage projects and system releases, enhance process efficiency, support end-users through training, and oversee system performance, data integrity, and cost-effective operations.

Key Responsibilities

• Administer and maintain Technical Information Systems to ensure reliability, availability, and compliance.
• Evaluate system configurations, processes, and data to meet organizational and regulatory standards.
• Manage TIS projects, system releases, implementations, and change management activities.
• Develop, document, and improve system processes, procedures, and user manuals.
• Coordinate testing, system enhancements, and new feature deployments.
• Deliver user training, workshops, and technical support to maximize system utilization.
• Prepare operational reports, project updates, and management presentations.
• Collaborate with vendors and internal stakeholders to implement system improvements.
• Oversee database management, system integration, and data integrity.
• Monitor project budgets, cost control, and benchmarking to improve operational efficiency.

Requirements

• Hands-on experience with AMOS (mandatory).
• Strong background in Technical Information Systems (TIS) administration.
• Experience in project management, process improvement, system implementation, and change management.
• Knowledge of database management, compliance, reporting, and end-user training.
• Aviation or airline industry experience is preferred.