Compound Manager

The jobs in this level are responsible for managing the day to day operations of a hotel and overseeing the services provided to guests such as housekeeping, catering, banquets, rooms, etc...to ensure enhanced guests satisfaction and alignment with the hospitality policies and procedures.

• Participates in the formulation and implementation of the Hospitality plans to ensure alignment with Dallah’s overall objectives and business plans.


• Participates in the development of Hospitality policies, and procedures and ensures implementation of all relevant procedural/legislative requirements.


• Manages the day-to-day operations of Hospitality by facilitating related professional work processes in order to achieve high performance standards.


• Prepares the Hospitality/ Hotel budget and ensures that the activities within this unit is implemented processed as per the assigned budget.


• Manages the effective achievement of department objectives by setting individual targets, developing and motivating staff in order to maximize subordinate’s performance.


• Plans and organizes hotel services and distributing the work amongst the team to ensure the effective and efficient flow of work and enhanced customer satisfaction.


• Ensures that hotel facilities are well maintained and are off good condition.

Education

• Bachelor degree Business Administration or any related field

Experience

• 4-6 years of related experience in

Skills

• Business Acumen – Level 2


• English Language – Level 2


• IT & Computer Literacy – Level 2


• Quality Orientation - Level 2


• Health & Safety Awareness - Level 3


• Management Skills – Level 2

Competencies

• Committed to Dallah – Level 3


• Customer Service Orientation – Level 3


• Change Leadership – Level 3


• Developing Others – Level 3


• Directiveness – Level 3


• Impact and Influence – Level 3


• Teamwork – Level 3


• Initiative – Level 3