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Customer Service Senior Officer

Job Description - Customer Service Senior Officer

Description

 Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments. 

 Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment. 

 Receive, review and approve all credit notes, and specify reasons for returns. 

 Follow up on matters resulting from the biweekly CSD meeting. 

 Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.



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