F&B Team Leader

F&B Team Leader

Package:

• Live in all expenses covered or live out with Housing Allowance


• Medical Insurance 


• Flight Allowance 1230€ per year


• 1 months’ vacations per year


• 12-Month renewable contract 


• Salary: 3300-4050€/month net, depending on experience

Job Summary:

To lead and provide a professional and personalized service experience and fulfil all guests’ requirements from their arrival to departure.

The F&B Team Leader is responsible for servicing the guests to the highest of standards.

The Team Leader will oversee any tasks related to the F&B service including mise-en-place, table set ups, service, and all other tasks required to ensure the guests’ total satisfaction from their arrival to departure

Background, Skills and Abilities:

• The position is preferred for Females 


• 3 years Diploma Hotel school


• Bachelor’s Degree in hotel Management specialized in F&B Service preferred but not essential.


• Proficiency in working with MS office - word, excel, outlook.


• Minimum 5 years’ experience at a similar level at a 5 star or full-service hotel.


• Minimum 5 years’ experience in F&B Service: high standard Restaurant or Room Service 5-star Hotel.


• A Team player with a positive attitude, immaculate regards to personal appearance and hygiene. 


• Experience and focused on client faced service side of role

• Knowledge and experience with high-end porcelain and silverware, ability to care and look after items to highest standards.


• Able to provide a discreet and smooth service for the principal and his Guest at any time, making each experience an unforgettable one


• Flexible and able to adapt to the fast and ever changing request of the principal. No day is ever the same.


• Discretion is paramount at all times. Confident serving VVIP guest to the highest standard at all times.


• Able to provide and participate in staff training for the wider team and confident in taking the lead.


• Knowledge and interest in world -wide cuisine. Confident answering question from guest and service team.


• Ability to speak English Fluently


• Experience in the high-end restaurant industry, Michelin star exposure.


• Excellent time keeper and team leader


• Excellent ability to motivate a team

General Duties and Responsibilities:

• Achieve total Guest satisfaction and organizational profitability through effective utilization of all resources


• Updating the owner preference, likes and dislikes, reporting directly to the F&B Manager and Supervisors.


• Follows all the owner needs until they are completed to the total satisfaction, with each food course and/or beverages.


• Service of food and beverages: arrange table setting, service of welcome drinks at any time the owner is welcomed in the residence.


• Acquire indepth knowledge of food and beverage menu


• Performs all owner duties with the sense of priority and dedication, serving in a calm, discrete and courteous manner, respecting timing standards.


• Ensure a clean dining area, reception rooms, maintaining cleanliness of work.


• Takes notes of all the information, updates and instruction and giving proper handover to your Supervisor before signing off from the shift


• Maintain effective communication with all Food & Beverage related departments, ensuring the guests’ requests and preferences are anticipated and handled effectively as well as ensuring that the F&B team on duty are fully conversant with the day’s operations and responsibilities and tasks.


• Ensure that impeccable grooming standards are maintained by the team, whilst personally presenting a professional image