Home Design Specialist - 12 Month Contract

The Opportunity – Join us in shaping a better future for people, communities, and the planet.

Join Stockland’s Halcyon team and play a key role in creating exceptional experiences for our homebuyers. This role is based in Burpengary East, QLD and offers the chance to make a real impact in a vibrant, people-focused environment. As a Home Design Specialist, you’ll guide customers through the exciting journey from purchase to move-in, ensuring every step is seamless and stress-free. This 12-month contract is perfect for someone who loves building relationships and delivering outstanding service.

We're Looking For a...

A customer-focused professional who thrives on creating memorable experiences. You’ll have an eye for design and colour, strong organisational skills, and the ability to manage multiple touchpoints with confidence. If you enjoy guiding people through exciting milestones and collaborating with teams to deliver exceptional outcomes, this role is for you.

What You’ll Do

• Be the go-to person for homebuyers throughout the build process, from design choices to handover.


• Coordinate appointments, site visits, and community engagement activities.


• Facilitate ‘Your Design Choices’ sessions, helping customers select colours and customisations for their new home.


• Provide timely updates and manage expectations at every stage.


• Liaise with construction teams and facilitate smooth transitions from sales to community life.


• Drive advocacy and referrals by delivering an outstanding customer experience.

About You

You’re passionate about creating memorable customer experiences and thrive in roles where communication and organisation are key. You’re looking for a role that combines relationship-building with hands-on involvement in the home journey.

Experience & Skills That Count

• Strong customer service and administration experience.


• Knowledge of construction processes and design/colour selections.


• Ability to interpret building plans and manage customisations.


• Proficiency in Microsoft Office Suite.


• Excellent communication and problem-solving skills.

The Right Mindset

• Customer-first approach with empathy and attention to detail.


• Collaborative and proactive in resolving challenges.


• Committed to delivering win/win outcomes for customers and the business.

Your ‘Why’
You’re driven by the opportunity to create meaningful, data-led customer experiences that make a real impact across diverse communities.

The Stockland Proposition

We’re a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We’re committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.

If you need adjustments during the recruitment process, just let us know.

Apply Today

Stockland – a better way to live