Horeca Sales Representative

We are Matajer Alarabiah Trading Co. – Food distribution company, importing food from different part of the world . Main customers are hotels, restaurants, cafes and catering services. Matajer operates in 4 regions in KSA.

Key Accountability:

•Responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in the HORECA Segment.

Roles and Responsibilities:

• Achieve targeted sales volume and value through daily visits to customers according to   route plan.

• Collect due payments through following up with customers to contribute to the targeted   cashflow percentage.

• Ensure moving all registered customers through continuous communication, reviewing   orders history, negotiation, then invoicing accordingly as per received   Purchase Order.

• Reach to and re activate non active customers to ensure expansion and profitability.

• Increase Weight of Basket size for existing customers to ensure profitability on an SKU   level.

• Expand customers ’ base through penetration to new customers and areas through     conducting area scan.

• Build and maintain relationship with customers through regular visits, follow up, and   exceptional customer service.

• Monitor and audit customers ’ stock level and/or available vending machines, and report it to the Sales Supervisor, to ensure proper replenishment to the customer.

• Follow up with the warehouse on deliveries, in order to achieve SLA and customer     satisfaction.

• Update the Sales Supervisor on sales performance and activities through daily reports.

• Employee duties are not limited only to the above mentioned accountabilities; he/she may     perform other duties as assigned within scope.

Education:

• BSc Degree in Business Administration or similar.

 

Experience:

• 2 – 3 Years of Experience preferably in Food Services industry.

 

Skills:

•MS Office Suite.

•Speak Arabic/English.

 

Competencies:

• Possession of a clean and valid driving license.

• Practical experience in use of MS packages.

• Strong oral and written communication skills.

• Excellent Persuasion, negotiation and influencing Skills.

• High levels of professionalism with internal and external customers.