Manager - Showroom

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Job Purpose

To manage the overall operations, sales performance, and customer experience of the showroom, ensuring brand standards, team productivity, and business targets are consistently achieved.

Job Responsibilities

• Showroom Operations Management: Oversee daily operations to ensure a clean, organized, and customer-ready showroom environment.


• Sales Target Achievement: Drive sales performance for assigned targets, monitoring progress, and motivating the team.


• Customer Experience: Ensure exceptional customer service and handle escalated customer issues professionally.


• Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions.


• Inventory Oversight: Monitor stock availability, coordinate with supply chain teams, to sell available stock.


• Reporting & Analysis: Prepare daily, weekly, and monthly sales and performance reports for management.


• Customer Feedback: Collect and analyze customer feedback to improve service quality and product offerings.


• Commitment to administrative guidance: Adherence to management instruction related to business needs.

Education

Experience

• Minimum five years of experience in showroom management.

Language

• Fluency in Arabic and English.

Skills

• Team leadership


• Inventory control


• Attention to detail


• Communication


• Adaptability


• Time management


• Operational excellence

Competencies