Operations Monitoring Sr. Specialist

Job Purpose:

To manage, monitor, and maintain the Balady Plus application (Maps & Lifestyle) infrastructure on Oracle Cloud (OCI), ensuring high availability, performance optimization, and seamless data management

Roles & Responsibilities:

• Cloud Infrastructure Management: Administer and manage OCI resources including Compute Instances, Block Storage, Networking, and Databases
• System Monitoring: Utilize Grafana and Prometheus to monitor real-time application health, response times, and error rates.
• Incident Response & Troubleshooting: Conduct root cause analysis using logs (Loki/Graylog) and APM tools to resolve performance bottlenecks and system failures
• Database Oversight: Access and query Point of Interest (POI) databases to verify data integrity and troubleshoot display issues.
• Operational Maintenance: Execute daily operations such as server restarts, storage scaling, and security list (Firewall) configurations.
• Knowledge Transfer & Documentation: Participate in technical handover sessions covering Application Architecture, CI/CD pipelines, and business logic

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or Information Technology.
• 2–3 years of experience in Cloud Operations, System Administration, or DevOps.

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