Procurement Vendor Management Supervisor

Accountabilities

Vendor Registration & Records Quality Assurance
Review and quality assure vendor registration, documentation updates and data maintenance completed by Vendor Management Representatives, ensuring required legal, financial, technical, HSE and compliance evidence is complete, current and accurately recorded in Oracle and approved systems.
Resolve material documentation gaps, registration exceptions and eligibility risks; escalate matters requiring further review or approval.

Vendor Performance & Status Governance
Establish and maintain the vendor performance evaluation process, including KPI collection, validation, performance reviews, corrective actions and communication of outcomes.

Vendor Portal & System Access Support
Act as the principal point of contact for vendors experiencing access, registration or system-use issues. Diagnose and resolve issues within the role's remit, or direct vendors to the appropriate KFUPM support channel and track resolution to closure.
Maintain clear guidance and communication for vendors on registration, PQQ, documentation and system-access requirements.

PQQ Management & Vendor Pre-Qualification
Manage the end-to-end Pre-Qualification Questionnaire (PQQ) process, including coordinating PQQ issuance, monitoring vendor responses, tracking evaluation status and recording whether vendors have passed, failed or require further information.
Maintain current, category-specific PQQs for each sourcing category, ensuring the relevant criteria and supporting-document requirements remain up to date. Ensure approved PQQ outcomes are recorded and valid for one year, with timely renewal or re-assessment triggered before expiry.
Team Supervision, Stakeholder Coordination & Reporting
Allocate work, set priorities and coach Vendor Management Representatives; review output quality, workload, service levels and case ageing.
Coordinate with Category Management & Sourcing, end users, and Finance on vendor eligibility, performance, risks and corrective actions.
Provide accurate reports on vendor population, PQQ status and expiry, registration quality, system-access cases, performance, preferred vendor list changes, status actions, risks and improvement opportunities.

Policies, Processes and Procedures

Supply Chain Policy
Supply Chain Procedures
Vendor pre-qualification and performance evaluation requirements
Company specific policies and procedures as required

Qualifications & Requirements

Academic Qualifications

Bachelor's degree in Supply Chain Management, Business Administration, Procurement, or equivalent is required
Further specialised education in the field would be considered advantageous
CIPS / CSCP certification is a plus

Professional Experience

5-8 years of experience in vendor management, supplier relationship management, procurement, supply chain operations or related roles
Demonstrated experience in vendor pre-qualification, registration, supplier performance or supplier risk management
Experience supervising, coaching or providing quality oversight to vendor management staff is advantageous
Prior experience in a University, Government, or large institutional procurement environment is advantageous

Technical Competencies / Skills and Languages

Fluent in both English & Arabic
Vendor Pre-Qualification, Registration and Lifecycle Management
Supplier Performance and Relationship Management
Vendor Risk, Compliance and Status Governance
Preferred Vendor List Management
Team Supervision and Quality Assurance
Stakeholder Collaboration and Coordination
Documentation, Reporting and Records Management
Analytical and Problem-Solving Skills
Attention to Detail and Accuracy
ERP or database system knowledge and experience - preferably Oracle Fusion
Time management and organisation skills
Procurement and Supply Chain