Sales Executive / Consultant

Job Summary

To achieve maximum sales and profitability of vehicles while ensuring exceptional customer satisfaction and promoting 
brand loyalty. The Sales Consultant identifies customer needs, offers suitable vehicle options, and maintains long-term 
client relationships through professional, knowledgeable, and courteous service.

Job Description

• Achieve and exceed monthly and annual sales targets for vehicles and related products.
• Accurately record all sales opportunities, contacts, and follow-up actions to maximize conversion.
• Ensure profitability on each sale by negotiating within the guidelines set.
• Maintain extensive knowledge of product offerings, pricing, and competitor comparisons.
• Conduct fair appraisals of used vehicles for trade-in or resale valuation.
• Complete finance and insurance paperwork with accuracy and clarity.
• Ensure timely and professional vehicle handovers with all pre-delivery steps fulfilled.
• Resolve customer concerns promptly to ensure high satisfaction and retention.
• Support showroom organization and participate in sales campaigns and promotions.
• Use digital tools (e.g., Snapcell, EvalExpert) to enhance engagement and boost sales.
• Monitor and follow up on leads generated through online platforms, events, or walk-ins to ensure high 
conversion rates.
• Maintain accurate and up-to-date customer records in the CRM system.
• Coordinate with the after-sales and service departments to ensure seamless post-purchase experience for 
customers.
• Participate in product training sessions to stay updated on new models, features, and technologies.

Job Requirements

Education

• Bachelor’s Degree in any related field.

Experience
• Minimum 1 year in a retail or automotive sales environment.
• Proven track record in customer service and achieving sales targets.
• Valid driving license.

Skills
• Excellent command of English (spoken and written).
• Proficiency in Microsoft Office and CRM systems.
• Customer-focused with ability to build and maintain long-term