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Sales Manager

Job Description - Sales Manager

Description
  • Develop and implement sales plans to achieve monthly and annual revenue targets.
  • Identify and pursue new business opportunities with corporate clients, groups, and individual travelers.
  • Build and maintain long-term relationships with key accounts, airlines, hotels, and travel partners.
  • Promote and sell travel packages, air tickets, hotel bookings, visas, and related tourism services.
  • Prepare tailored proposals and quotations, and negotiate terms to close deals.
  • Work with the marketing team on campaigns, seasonal offers, and promotional activities.
  • Handle client inquiries and complaints promptly, providing practical solutions that protect customer satisfaction.
  • Monitor market trends, competitor offerings, and pricing to keep the company's products competitive.
  • Track sales performance and prepare regular reports for management.
  • Guide and support sales team members where applicable.


Responsibilities
  • Develop and execute sales plans that align with HR objectives and overall company targets.
  • Identify, approach, and nurture relationships with corporate clients, travel partners, and recruitment agencies.
  • Lead and coach a small sales team, tracking performance and providing regular feedback.
  • Collaborate with HR to design employee incentive programs that boost sales productivity.
  • Monitor travel and tourism market trends to adjust tactics and stay competitive.
  • Prepare and present sales forecasts, KPI dashboards, and performance reports to senior management.
  • Negotiate contracts and service agreements in both English and Arabic.
  • Resolve client issues promptly to ensure high satisfaction and repeat business.
  • Coordinate promotional campaigns, webinars, and events showcasing MAINTENANCE’s services.
  • Maintain accurate CRM data and ensure compliance with industry regulations.


Qualifications
  • Education: Diploma from IATA or any related qualification in Travel and Tourism.
  • Experience: Minimum of 2–3 years of relevant experience in travel and tourism sales.
  • Languages: Proficiency in both English and Arabic.

 


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