Position Overview

The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles according to manufacturer standards and company procedures. The role supports workshop operations by delivering high-quality technical service, ensuring customer satisfaction, and maintaining safety and operational excellence within the service center.

Key Responsibilities

• Perform vehicle inspections, diagnostics, repairs, and scheduled maintenance activities.


• Identify mechanical, electrical, and technical faults using diagnostic equipment and repair manuals.


• Carry out repairs and maintenance according to OEM standards and workshop procedures.


• Conduct testing and quality checks to ensure vehicles are operating correctly before delivery.


• Support troubleshooting and resolution of complex technical issues with guidance from senior technicians or workshop supervisors.


• Accurately document repair findings, work performed, and parts utilized.


• Ensure timely completion of repair orders while maintaining high-quality workmanship.


• Maintain workshop tools, diagnostic equipment, and work areas in clean and safe condition.


• Follow all safety policies, operational procedures, and environmental regulations.


• Coordinate with Service Advisors and Parts teams to ensure efficient workflow and customer satisfaction.


• Participate in technical training and continuously improve product and technical knowledge.

Skills

Technical Skills

• Strong knowledge of automotive systems including electrical, mechanical, and diagnostic systems.


• Ability to use diagnostic tools and workshop equipment effectively.


• Understanding of repair manuals, technical documentation, and OEM procedures.


• Knowledge of EV systems and high-voltage safety procedures is an advantage.


• Familiarity with workshop health and safety practices.

Personal Skills

• Attention to detail and quality-focused mindset.


• Strong troubleshooting and problem-solving abilities.


• Ability to work under pressure and meet deadlines.


• Teamwork and collaboration skills.


• Good communication and organizational skills.

Minimum Qualifications

• Diploma or technical certification in Automotive Technology or related field.


• Minimum 3 years of experience in automotive service and repair.


• Experience with premium automotive brands or EV vehicles is preferred.


• Basic English communication skills; Arabic is a plus.


• Valid driving license preferred.