Sr. Advisor

• Advise on the translation of NHCI corporate strategy into organizational objectives, portfolios, and KPI targets by recommending priorities, outcome metrics, and alignment mechanisms across internal functions and corporate interfaces.


• Recommend governance frameworks, policies, and decision-rights structures, including escalation paths and review cadences, to strengthen accountability, regulatory compliance, and cross-functional coordination with NHCI.


• Provide strategic guidance on product strategy by reviewing value propositions, user journeys, and business workflows, ensuring alignment with digital, data, cybersecurity, and quality standards.


• Advise on portfolio governance by recommending prioritization approaches for initiatives and products, validating feasibility and interdependencies, and reviewing milestone, budget, and RAID thresholds to support disciplined execution and control.


• Review portfolio intake and business case evaluations by assessing financial impact, risk exposure, and resource viability before roadmap inclusion.


• Advise on prototype and concept validation activities by recommending testing approaches, stakeholder feedback mechanisms, and iteration gates to support readiness for development, integration, and scaled deployment.


• Provide strategic guidance on marketing strategy by reviewing positioning, segmentation, and campaign portfolios, ensuring brand consistency, message alignment, ROI objectives, and coordination with Institutional Marketing Communications.


• Advise on commercial strategy by recommending revenue, adoption, and customer satisfaction targets, channel strategies, partner engagement models, and sales governance across B2B, B2C, and strategic partnerships.


• Advise on relationship management objectives with customers, government entities, and commercial partners to strengthen collaboration and ensure compliance with sector and regulatory requirements.


• Support government and partner relationship governance by reviewing engagement plans, coordination protocols, and compliance controls to facilitate effective collaboration.


• Advise on Development & Operations governance by reviewing solution architecture checkpoints, release readiness criteria, cutover safeguards, and rollback controls to support secure and resilient deployments.


• Recommend enterprise QA and UAT governance by reviewing test coverage, acceptance criteria, and defect management approaches to support rollout readiness and operational acceptance.


• Monitor project delivery performance by reviewing scope, timelines, compliance, RAID registers, and corrective action plans across delivery streams, providing recommendations where required.


• Advise on operational performance management by recommending SLA, incident, and system stability targets, along with L2/L3 escalation and root-cause remediation practices.


• Review performance dashboards, KPIs, financial results, and benefits realization to identify improvement opportunities and recommend corrective actions.


• Promote knowledge management and documentation best practices to enhance traceability, institutional learning, and knowledge reuse across portfolios, project deliveries, and operations.

Experience:

A minimum of 15 years of relevant experience with at least 8 years of experience in a leadership role.