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System and Virtualization Engineer

icon building Company : Datasec, Llc
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Job Description - System and Virtualization Engineer






System and Virtualization Engineer


 


Location:


Riyadh / Jeddah Kingdom of Saudi Arabia


 


Language/s: Fluent English, Arabic is a plus.


 


Travel rate: 30 - 50 %


 


This is a technical role, providing post-sales consulting in the technology industry. The Professional Services Consultant works with clients remotely and/or onsite on engagements of high complexity. The consultant has demonstrated his/her ability to participate to the success of projects from the pre-sales/scoping phase to project closure. He/she focuses on design as well as implementation aspects of project delivery, such as requirements analysis & design, systems and virtulization products implementation and optimization, with any related documentation. His/her ability to learn new technologies, products or solution is recognized. The position requires a team player with excellent written and verbal communication skills who follows a structured approach for designing & implementing IT solutions. The consultant mentors team members and shares experience and knowledge every day.


 


The Professional Services Consultant activities include but are not limited to:



  • Develops a thorough understanding of the customer engagement (objectives, project scope, business and technical requirements).

  • Leads technical conversations to clarify and assess all aspects of an engagement.

  • Plays a driving role in scoping meetings and helps in developing statements of work with the relevant work breakdown structures based on accurate analysis of customers' requirements. Estimates work efforts.

  • Performs project risk analysis based on technical elements and implement mitigations plans.

  • Participates in design workshops with customers and/or partners and provides input as necessary.

  • Develops and improves project related documents with any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc...

  • Performs deployment, configuration, testing and troubleshooting of solutions in the customer environment. Work closely with PMO team to ensure successful completion of projects.

  • Assists customers through the rollout, migration or go-live phase for the deployed solution.

  • Delivers knowledge transfer sessions for customer's staff on the relevant our solutions.

  • Proactively communicates relevant project information to customer and/or management as appropriate.

  • Participates to highly visible projects.

  • Owns and contributes to the resolution of complex technical escalations in relations to projects in delivery.

  • Reviews peer documents for technical accuracy and quality assurance.

  • Ensures that project documents are accurate, complete, current and stored appropriately.

  • Completes and submits internal required administrative tasks (timesheets, activities report, project reports, etc.).

  • Continuously works on developing knowledge and skills to remain proficient with the relevant technologies, products and services by using self-study materials or by attending trainings (as required).

  • Proposes and implements changes in relation to Professional Services practices.

  • Mentor new hires during on boarding phase. Provide insight on technical aspects as well as procedures and practices.

  • Contributes to Professional Services collateral such as templates, methodologies, best practices or lessons learned.

  • Works closely with services and sales organizations.









Requirements



  • 5+ years of experience in Virtualization, HCI, OS, Storage, Database, backup and DR consulting, support and/or administration.

  • 5+ years of experience with VMWare, Nutanix, Microsoft, Redhat and Citrix Products.

  • 4+ years of experience delivery high complex System & DB migrations and DR projects.

  • Experience working as a Professional Services consultant or engineer.

  • Experience in designing and implementing solutions for SMB, Enterprises and Telco/MSSP.

  • Scripting or development skills is a plus.

  • Very good presentation and technical documentation skills.

  • Good troubleshooting skills with a structured approach to problem solving. Ability to develop methodologies to progress on the resolution of technical issues.

  • Proven ability to work independently and in a team-oriented, collaborative environment.

  • Flexible working hours.

  • Ability to bring projects to successful completion through technical sensitivity.

  • Strong commitment and self-driven individual.







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