(1795) Applications Technical Specialist - BSTD

Brief description

The main purpose of this position is to support, maintain and enhance the Business Solutions and Technology Department’s (BSTD) applications to ensure systems availability, health and optimal performance.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Support BSTD applications by monitoring the underlying environments, including databases and application servers, to ensure capacity management, systems availability and optimal performance.

• Maintain BSTD applications by applying corrective measures, such as patches, upgrades and bug fixes.

• Proactively monitor application upgrades, new releases and product replacements that may affect the assigned applications.

• Configure the application infrastructure to ensure optimal performance and install new features to enable new functionality.

• Investigate and resolve medium- to high-complexity technical issues by interacting with users, developers and other stakeholders on allocated applications.

• Provide reports and recommendations on solution performance and systems availability to senior management and relevant stakeholders.

• Proactively manage business and stakeholder relationships in relation to application support.

• Keep abreast of best practices and technologies related to BSTD and apply them where relevant.

• Impart knowledge of the technical environment to the system development team.

• Maintain compliance with security and application standards.

Job requirements

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree in either computer science (NQF level 7), information management, information technology (IT) or an equivalent qualification in a related field;

• six to eight years’ experience in supporting, maintaining and enhancing IT business applications; and 

• three years’ experience working with integrated workplace management systems (IWMS), building information modelling (BIM) or smart building environments.

   

Additional requirements include:

• working knowledge of the JBoss application server, Java development and JavaScript;

• knowledge of C# development;

• working knowledge of Apache, F5 load balancer and XML; and

• knowledge and skill in:

• industry, organisational and business awareness;

• quality assurance;

• continuous improvement;

• continued learning and professional development;

• business continuity and planning;

• IT enablement planning;

• IT transformation and innovation;

• release management;

• application design, configuration and development;

• application support and maintenance;

• infrastructure design and development;

• systems integration;

• workload estimation; and

• technical analysis.

In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.

The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.