CORPORATE SERVICES DEPARTMENT
PRINCIPAL TRAINING OFFICER
REF NO:62000210
HUMAN RESOURCES DIRECTORATE
COMPETENCY LEARNING AND DEVELOPMENT DIVISION
Grade:12
Job Purpose:
To manage and coordinate all functions of the ICT Training Centre and to plan, design and market all courses presented by the eThekwini Municipal Academy to all Directorates thus promoting the strategic mission and goals of the Academy.
Key Responsibility Areas:
• Undertakes the effective management of the ICT Training and Development Section, including direction and control of subordinates.
• Supervises the implementation of appropriate interventions identified in the WSP for each Directorate, ensuring that training needs identified by trainers are informed by the IDP.
• Monitors a training and evaluation system.
• Assists trainers in the facilitation and administration of workshops and meetings on skills development.
• Monitors the design and development of learning and assessment materials and ensures quality classroom training.
• Guides and assists Trainers in the development of appropriate ICT Learnerships and training reports.
• Provides career guidance, counselling and career paths to ICT trainers, assistant trainers and training co-ordinators and participates in employee development programmes.
• Ensures all ICT Trainers provide the end user support to delegates after training when required.
• Conducts research into ICT training methods, motivational systems, current relevant technologies, related legislative requirements and information updates.
• Represents the Manager or Deputy Heads as required.
• Provides information reports, status reports and recommendation reports.
Competencies:
• Attention to Detail.
• Ethics and Professionalism.
• Organisational Awareness.
• Problem Solving.
• Planning and Organising.
• Use of Technology.
• Interpersonal Relationships.
• Client Orientation and Customer Focus.
• Resilience.
• Impact and Influence.
• Team Orientation.
• Coaching and Mentoring.
Essential Requirements:
• Diploma (NQF Level 6) in the Information and Communications Technology (ICT) field.
• National Certificate Occupationally Directed Education Training and Development Practices (OD-ETDP) (NQF Level 5) or Certificate in Education Training and Development Practices (NQF Level 5).
• Valid motor vehicle driving license
• 4 years relevant experience in a training environment.
Preferred Requirements:
• Degree (NQF Level 7) in the Information and Communication Technology (ICT) field.
• National Certificate Occupationally Directed Education Training and Development Practices (OD-ETDP) (NQF Level 5) or Certificate in Education Training and Development Practices (NQF Level 5).
• 5 years relevant experience in a training environment.
This post reports to MANAGER (COMPENTENCY LEARNING & DEVELOP)
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