Administrator: Payroll

Business unit, Department, Reporting

Business Unit:  Human Resources

Department:  HR Operations

Reports to: Operations Specialist: Payroll

Job Grade : OP1

Core Description

To support the BCX payroll function by administratively executing and processing payroll transactions, in adherence to and compliance with established BCX Payroll standards, processes, procedures and policy.

Key Deliverables / Primary Functions

• Perform payroll calculations (i.e., payable hours, commissions, bonuses, tax withholdings, deductions), under the guidance of the Operations Specialist: Payroll role, to ensure these are accurate for month-end and other ad hoc payroll processing. 


• Support the Employee Experience Centre to resolve and respond to payroll and pay-related information/queries from employees, in line with standard operating procedure.  


• Resolve Payroll enquiries or grievances, in accordance with standard operating procedure, or grievance playbook. 


• Escalate any complex Payroll enquiries or grievances to the Operations Specialist: Payroll role for prompt actioning. 


• Collate submitted documentation and liaise with members of the Employee Experience Centre to avail the correct employee data for capturing into the payroll system. 


• Provide support with regards to the capturing of employee information and record changes to maintain the accuracy of available data; obtain authorisation from the Operations Specialist: Payroll role to do so.   


• Gather all people related documentation and information from HR and capture this on the e-Document Management system to ensure the provision of data back-up, in accordance with POPI Act requirements. 


• Liaise with Reward and the wider HR Operations Team, to gather and document employee payroll data in the enablement of analyses that improves payroll service delivery.


• Identify and report bottle necks and inefficiencies in daily payroll operations, to contribute to payroll improvement initiatives. 


• Manage the issuing of payslips and assist the Employee Experience Centre with facilitating queries related to any detected employee discrepancies.  


• Obtain documentation from statutory bodies (i.e., SARS (PAYE/UIF) related to Payroll to ensure all relevant statutory submissions and authorisations are made timeously.

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

Minimum 1 – 2 Years’ Experience in a Payroll Administration environment.

OR

Minimum 2 – 3 Years’ Experience in a Payroll Administration environment.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control:    N/A

Level of Engagement: Engagement at select levels within BCX.

Special Requirements / Employment Condition

Workplace / Physical Requirements