Area Client Manager: PC & SBS

Job Classification

Req#: 146154

Location: Bloemfontein

Closing Date: 10 June 2026

Talent Acquisition Specialist: Noli Madikane

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Managers

FAIS Affected

Job Purpose

To provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitablity through flawless execution on set strategy and to promote Nedbank brand.

Job Responsibilities

• Lead and manage financial management function


• Drive achievement of revenue targets by ensuring competitive agility and sustainability.


• Drive achievement of market share targets


• Manage design and implementation of processes, systems and controls


• Manage portfolio functional efficiency; productivity and sustainability by ensuring integration of function


• Enable cluster alignment to Nedbank Group strategic objectives by developing and leading the three- year strategic planning process and framework.


• Enable optimal BU performance by developing and sharing BU performance analytics and providing insights.


• Deliver service to clients by ensuring that client expectations are understood and met.


• Build and maintain relationships with clients through regular engagement and knowledge sharing.


• Provide value for shareholders by being prudent in credit granting throughout the economic cycle.


• Build and maintain relationships with external stakeholders through informal and formal knowledge sharing and feedback based on the metrics.


• Build relationships with internal stakeholders by identifying their information needs on credit performance in a proactive manner.


• Optimise efficiency and embed best practices


• Manage performance of direct reports and hold them accountable for this performance


• Drive to execute own and direct reports planned development by acquiring knowledge.


• Maintain a capable high performing team by identifying a talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).


• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members, ensuring mentoring and coaching in day-to-day activities.


• Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.


• Improve productivity and reduce costs by improving work processes and delivery.


• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives.


• Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department


• Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).


• Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.


• Deliver a world class service through others by ensuring a client centric culture through required interventions.


• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes

Essential Qualifications - NQF Level

Preferred Certifications

• RE5 (Regulatory Exam for Representatives)
• RE1 (Key Individual)

Minimum Experience Level

5 years leading people in a related financial services industry.

Technical / Professional Knowledge

Behavioural Competencies