Benefit Coordinator

Employee Benefits Administration

• Act as the primary liaison between the company and external employee benefit service providers.
  
• Coordinate employee benefit claims and ensure compliance with agreed SLAs and turnaround times.
  
• Verify the completeness and accuracy of claim documentation before submission.
  
• Monitor claims and provide professional, accurate feedback to employees, management and external stakeholders.
  
• Support employee benefit presentations, information sessions and awareness initiatives.
  
• Track employee retirement dates and provide administrative support throughout retirement and withdrawal processes.
  
• Maintain accurate, secure and confidential employee benefit records.
  
• Ensure employee benefit contributions are correctly calculated and applied according to fund rules.
  
• Prepare monthly benefit administration reports, including Contribution Reconciliation Reports, Interface Reports and External Payment Reports.
  

Payroll Support

• Assist with payroll administration, including capturing payroll inputs, working hours, leave balances and payroll control records.
  
• Review payroll data for accuracy, completeness and compliance.
  
• Respond to employee payroll and benefit queries professionally and timeously.
  
• Prepare monthly payroll reports, including External Payment, SARS ETI, Leave Summary and Salary Variance Reports.
  
• Provide backup and cross-functional support to the wider payroll and HR team during periods of absence or high workloads.
  

Financial Reconciliation & Compliance

• Maintain payroll-to-General Ledger interfaces and ensure accurate integration between payroll and accounting systems.
  
• Prepare journal entries and investigate and resolve payroll discrepancies.
  
• Perform payroll and financial reconciliations for submission to Finance.
  
• Calculate payroll-related liabilities and prepare payments to SARS, retirement funds, medical aid schemes, trade unions and other third parties.
  
• Facilitate electronic payment processes in line with company financial controls.
  
• Ensure compliance with South African payroll legislation, statutory requirements, company policies and financial reporting standards.
  

Requirements

Employee Benefits Administration

• Act as the primary liaison between the company and external employee benefit service providers.
  
• Coordinate employee benefit claims and ensure compliance with agreed SLAs and turnaround times.
  
• Verify the completeness and accuracy of claim documentation before submission.
  
• Monitor claims and provide professional, accurate feedback to employees, management and external stakeholders.
  
• Support employee benefit presentations, information sessions and awareness initiatives.
  
• Track employee retirement dates and provide administrative support throughout retirement and withdrawal processes.
  
• Maintain accurate, secure and confidential employee benefit records.
  
• Ensure employee benefit contributions are correctly calculated and applied according to fund rules.
  
• Prepare monthly benefit administration reports, including Contribution Reconciliation Reports, Interface Reports and External Payment Reports.
  

Payroll Support

• Assist with payroll administration, including capturing payroll inputs, working hours, leave balances and payroll control records.
  
• Review payroll data for accuracy, completeness and compliance.
  
• Respond to employee payroll and benefit queries professionally and timeously.
  
• Prepare monthly payroll reports, including External Payment, SARS ETI, Leave Summary and Salary Variance Reports.
  
• Provide backup and cross-functional support to the wider payroll and HR team during periods of absence or high workloads.
  

Financial Reconciliation & Compliance

• Maintain payroll-to-General Ledger interfaces and ensure accurate integration between payroll and accounting systems.
  
• Prepare journal entries and investigate and resolve payroll discrepancies.
  
• Perform payroll and financial reconciliations for submission to Finance.
  
• Calculate payroll-related liabilities and prepare payments to SARS, retirement funds, medical aid schemes, trade unions and other third parties.
  
• Facilitate electronic payment processes in line with company financial controls.
  
• Ensure compliance with South African payroll legislation, statutory requirements, company policies and financial reporting standards.