Business Intelligence Developer

Responsible
for contacting clients according to specified campaigns and scripts to query
outstanding payments and escalate to the next level of collection if required.
 May provide customers with essential and  information regarding
products and services. Predictive dialling may be used when contacting the
client.  Provides quality service to external and internal customers by
ensuring accuracy in recording of data.

Requirements

Minimum
Qualification

• Grade 12/Standard 10/NQF 4
  
• RE5 Certificate (as per DOFA
  date)
  
• STI FAIS Credits (as per DOFA
  date) 
  

Minimum
Experience

• At least 1 years call Centre
  Sales experience
  
• Previous short term insurance
  exprience
  
• Previous iRefer experience in a
  target driven environment
  
• Ability to multi -task and cope
  with pressure
  
• Punctual and can self
  manage 
  

Knowledge
and Skills

Undertake
Outbound Tele -Sales

Service
inbound client queries, requests

Administration
and processing

Quality,
Compliance and Accreditation