CLEANER / TEA LADY

Key Responsibilities

Guest Room Cleaning
Clean and service guest rooms in accordance with hotel standards and daily room assignments. Make beds, replace linen and towels, and replenish guest amenities. Dust, vacuum, mop, and sanitise all room surfaces, bathrooms, and fixtures. Ensure guest rooms are clean, well-presented, and ready for occupancy within required timeframes. Report maintenance defects, damaged items, and missing inventory promptly.

Public Area Cleaning
Clean and maintain public areas, including reception, corridors, stairways, lifts, conference facilities, restaurants, offices, and restrooms. Ensure all public spaces remain clean, tidy, and welcoming throughout the day. Remove rubbish and dispose of waste in accordance with hotel procedures.

Laundry & Linen
Collect, sort, and distribute clean linen where required. Ensure housekeeping trolleys are fully stocked with linen, guest supplies, and cleaning materials. Handle linen and guest laundry carefully and according to hotel procedures.