Client Engagement Manager Public Sector

Key responsibilities

• Own and deepen relationships with senior stakeholders across national, provincial, local and state-owned public-sector organisations.
  
• Develop stakeholder maps, engagement plans and account growth strategies for assigned clients and prospects.
  
• Identify, qualify and progress opportunities aligned with DLK Group’s ICT consulting capabilities.
  
• Position DLK Group as a trusted strategic partner through relevant, insight-led client engagement.
  
• Lead commercial discussions and support the development of proposals, bids and presentations.
  
• Maintain strong commercial governance across opportunities, contracts and account commitments.
  
• Monitor public-sector priorities, procurement activity and market developments to inform account plans.
  
• Provide clear pipeline, relationship-health and account-performance reporting to leadership.
  
• Represent DLK Group professionally at executive meetings, industry forums and client engagements.
  

• Relevant bachelor’s degree in Business, Commerce, Public Administration, Marketing, Information Technology or a related field.
  
• Five or more years’ experience in client engagement, key account management, business development or strategic relationship management.
  
• Demonstrated experience engaging South African public-sector clients and senior decision-makers.
  
• Sound understanding of public-sector procurement, supply chain management, tender and contracting environments.
  
• Experience in ICT consulting, professional services or technology-enabled solutions.
  
• Strong negotiation, commercial judgement, written communication, presentation and executive reporting skills.
  
• Ability to travel to client sites as required.