Job Description - Debtors Clerk

Red Ember Recruitment is recruiting on behalf of our client for an experienced Debtors / Credit Controller.

We are looking for a confident, detail-oriented individual with a minimum of 5 years’ experience in debtors and credit control, who can independently manage the full debtors function, ensure accurate account management, follow up on outstanding payments and maintain effective credit control procedures.

Key Duties & Responsibilities
  • Maintain accurate and up-to-date customer accounts.
  • Allocate payments to the correct customer accounts.
  • Perform regular debtor reconciliations.
  • Investigate and resolve account discrepancies.
  • Follow up on outstanding and overdue invoices.
  • Contact customers regarding overdue accounts and payment arrangements.
  • Send statements, reminders and payment requests.
  • Handle customer queries relating to invoices, payments and account balances.
  • Investigate and resolve disputed invoices.
  • Prepare and monitor Debtors Age Analysis reports.
  • Report on collections, overdue accounts and debtor balances.
  • Monitor customer credit limits and payment terms.
  • Assist with credit applications and customer account reviews.
  • Reconcile the Debtors Control Account.
  • Assist with month-end accounts receivable procedures.
  • Ensure invoices and payments are correctly captured before month-end.
  • Maintain accurate debtor records and supporting documentation.
  • Assist the Finance Department with audits and general accounting duties.


Requirements

  • Minimum 5 years’ Debtors / Credit Control experience – essential
  • Valid driver’s licence – essential
  • Strong experience in the full debtors function
  • Excellent numerical and reconciliation skills
  • Strong debt collection and follow-up skills
  • Good knowledge of Sage / Pastel
  • Good Microsoft Excel skills
  • Understanding of VAT and basic accounting principles
  • Excellent attention to detail and accuracy
  • Strong communication and customer-service skills
  • Able to follow up firmly but professionally
  • Strong organisational and administrative skills
  • Ability to work independently and meet deadlines


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