DevOps Engineer

We are seeking an experienced DevOps Engineer to join a high-performing
technology team supporting a large-scale retail environment. The successful
candidate will be responsible for designing, implementing, automating, and
supporting software delivery pipelines, infrastructure platforms, and
operational processes across on-premises and multi-cloud environments.

This role requires a strong understanding of modern DevOps practices,
infrastructure automation, CI/CD, observability, cloud platforms, disaster
recovery, and operational excellence. The engineer will play a key role in our
transformation journey as we migrate from Azure DevOps Server to GitHub
Enterprise and standardise Infrastructure as Code (IaC) using Terraform.

Given the nature of retail operations, the role demands a strong focus on
platform reliability, resilience, disaster recovery, and 24/7 system
availability.

Key Responsibilities

DevOps & CI/CD

• Design, build, and
  maintain CI/CD pipelines for .NET and related application workloads.
  
• Support and optimize
  Azure DevOps Server while contributing to the migration strategy towards
  GitHub Enterprise.
  
• Implement DevSecOps
  best practices across the software development lifecycle.
  
• Automate build, test,
  deployment, and release processes.
  
• Improve deployment
  frequency, quality, and reliability through automation.
  

Infrastructure &
Platform Engineering

• Manage and support
  hybrid infrastructure environments spanning:
  
• On-premises data
  centres
  
• Microsoft Azure
  
• Amazon Web Services
  (AWS)
  
• Develop and maintain
  Infrastructure as Code solutions using Terraform.
  
• Standardize
  infrastructure provisioning and configuration management practices.
  
• Support IIS-hosted
  application environments and associated platform services.
  

Cloud Engineering

• Design and implement
  cloud-native and hybrid solutions.
  
• Collaborate with
  architecture and engineering teams to establish cloud best practices.
  
• Support workload
  migrations and modernization initiatives across Azure and AWS.
  
• Ensure cloud
  environments meet security, governance, and compliance requirements.
  

Observability &
Operational Excellence

• Utilize Dynatrace for
  monitoring, performance analysis, alerting, and troubleshooting.
  
• Develop dashboards,
  alerts, and service-level indicators (SLIs/SLOs).
  
• Drive proactive
  identification and resolution of performance bottlenecks.
  
• Participate in incident
  management and root cause analysis activities.
  

Disaster Recovery &
Business Continuity

• Maintain and improve
  disaster recovery processes and procedures.
  
• Conduct DR testing and
  validation exercises.
  
• Ensure critical systems
  meet recovery time objectives (RTO) and recovery point objectives (RPO).
  
• Work closely with
  infrastructure and application teams to ensure business continuity
  requirements are met.
  

Reliability Engineering

• Improve platform
  resilience, scalability, and availability.
  
• Support highly
  available environments including:
  
• IIS Web Farms
  
• F5 Load Balancers
  
• Multi-cloud services
  
• Participate in on-call
  support and major incident resolution where required.
  

Collaboration

• Work closely with
  Software Engineers, Systems Analysts, Infrastructure Engineers, Security
  teams, and Architects.
  
• Mentor development
  teams on DevOps best practices.
  
• Promote a culture of
  automation, continuous improvement, and operational excellence.
  

Required Technical Skills

DevOps & Automation

• Azure DevOps Server
  
• GitHub Enterprise
  
• Git
  
• CI/CD pipeline
  development
  
• Release management
  
• Infrastructure
  automation
  

Programming &
Scripting

• C#, Python, TypeScript
  
• PowerShell
  
• Bash
  
• YAML
  
• JSON
  

Infrastructure as Code

• Terraform (preferred)
  
• ARM Templates
  
• AWS CloudFormation
  (advantageous)
  

Cloud Platforms

• Microsoft Azure
  
• Amazon Web Services
  (AWS)
  

Application Hosting

• Microsoft IIS
  
• Windows Server
  Administration
  

Networking & Load
Balancing

• F5 Load Balancers
  
• DNS
  
• SSL/TLS
  
• Networking fundamentals
  

Monitoring &
Observability

• Dynatrace
  
• Log analysis
  
• Performance monitoring
  
• Alerting and incident
  management
  

Operating Systems

• Windows Server
  
• Linux (advantageous)
  

Required Experience

• 5+ years of DevOps,
  Platform Engineering, or Site Reliability Engineering experience.
  
• Experience managing
  enterprise CI/CD platforms.
  
• Experience supporting
  mission-critical production environments.
  
• Experience with hybrid
  cloud and on-premises infrastructure.
  
• Proven experience
  implementing Infrastructure as Code.
  
• Experience supporting
  high-availability systems operating 24x7.
  
• Experience in a retail
  or high-transaction environment would be advantageous.
  

Qualifications

• Bachelor's Degree in
  Computer Science, Information Technology, Engineering, or related field.
  
• Relevant industry
  certifications are advantageous, including:
  
• Microsoft Azure
  Certifications
  
• Amazon Web Services
  AWS Certifications
  
• HashiCorp Terraform
  Certifications
  
• GitHub GitHub
  Certifications
  
• ITIL Foundation
  

Key Competencies

• Strong troubleshooting
  and problem-solving skills.
  
• Excellent communication
  and stakeholder engagement abilities.
  
• Ability to work under
  pressure during critical incidents.
  
• Strong focus on
  automation and continuous improvement.
  
• Operational ownership
  mindset.
  
• Attention to detail.
  
• Ability to balance
  delivery speed with platform stability and security.