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Dynamics 365 CRM Technical Consultant

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Job Description - Dynamics 365 CRM Technical Consultant

Dynamics 365 CRM Technical Consultant

Cape TownInsurance Sector6 -Month Contract

Are you a Dynamics 365 CRM expert who loves solving complex problems, building smart solutions, and unlocking real business value? Join a forward -thinking insurance organisation in Cape Town and bring your technical mastery to a team that thrives on innovation and impact.

This is your chance to influence major digital transformation initiatives and work with cutting -edge Microsoft technologies — all while enjoying the flexibility and empowerment to drive solutions independently.



Requirements

What You’ll Do

As the Dynamics 365 CRM Technical Consultant, you will:

  • Take the technical lead across Dynamics 365 CRM, specialising in the Service Module

  • Design, build, and enhance CRM solutions that simplify processes and delight users

  • Develop and automate workflows using the Microsoft Power Platform (Power Automate, Canvas Apps, etc.)

  • Architect and support integrations with external systems

  • Apply your SSIS knowledge to support data migration and ETL processes

  • Act as a trusted advisor, using your technical insight to help the business extract maximum value from the Dynamics ecosystem

  • Work independently, solving challenges and delivering outstanding technical outcomes

What You Bring

✔ 8+ years of technical experience in Dynamics 365 CRM
✔ Strong background in the Service Module
✔ Hands -on experience with Power Platform (Power Automate, Canvas Apps)
✔ Integration expertise with external systems
✔ Understanding of SSIS and data processes
✔ Excellent communication and stakeholder engagement skills
✔ Ability to think critically, troubleshoot creatively, and work autonomously

Why This Role Rocks

  • Work on meaningful technology initiatives shaping the future of insurance

  • Collaborate with smart, passionate people

  • Gain exposure to modern Microsoft technologies

  • Competitive contracting opportunity in Cape Town

  • A role where your ideas matter and your technical decisions make real impact



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