Enhanced Due Diligence Analyst - Spanish

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

The main focus of the role is supporting our Anti Money Laundering activities, in particular to ensure we are able to identify and understand a customer’s source of wealth (SOW) and source of funds (SOF), and from that make a decision on their ongoing activity in line with regulations. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

Enhanced Due Diligence (Source of Wealth & Source of Funds) Reviews: 

• Undertake EDD Reviews of customers using open-source material, information and/or documentation provided by the customer, as well as customer data contained within internal systems. 

• Contact customers via phone call and email in line with the communications plan.

• Document everything in the task management system.

• Escalate customers who do not meet affordability and responsible gambling requirements. 

• EDD Analyst to monitor and action Deposit Limit Review Requests, Transaction Monitoring and other triggers to determine whether EDD is required.

• Assist with other ad hoc tasks if/ when required.

• Utilising Tableau, Power BI and other systems to assist in conducting your reviews and monitor performance. 

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring
You’re someone who brings:

• Spanish first language – strong written and verbal communication skills

• Degree / diploma or Certification in Risk Management, Compliance, Legal or related fields

• Fluent in English; able to communicate effectively (read, write and speak fluently)

• Valid work/residence permit for Cape Town, South Africa

• Minimum of 12 months experience within AML environment 

• Strong understanding of regulations, processes, policies and procedures

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Intermediate to advanced knowledge of Microsoft products

• Compliance & Responsible Gambling Knowledge 

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Communication  

• Decision Making 

• Initiating Action 

• Build Relationships 

• Adaptability 

• Information Monitoring

• .Analytical and detail orientated

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.

• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.

• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.

• Free Daily Meals

• Free Massages On-site

• Free On-Site Gym

• Group Life Cover

• Funeral Fund Benefit

• Financial Services Assistance

• Employee Assistance Programme

• Curro School Fees Benefit

• Income Continuation Benefit

• Leadership Training

• Referral Bonus

• Medical Aid Subsidy

• Free Sleep Coaching

• On-site Barista

• Retirement Annuity Subsidy

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!