Supporting
key executive leadership in an established and high-output contact centre
environment, this permanent full-time position delivers comprehensive,
high-level administrative and operational support to the CEO. The role is integral to driving organisational
efficiency, managing executive workflows, and facilitating seamless engagement
across business functions.
Operating
as a trusted partner to the chief executive, the successful candidate will
oversee day-to-day schedule coordination, correspondence, and stakeholder
liaison. This opportunity is suited to an experienced
executive support professional who thrives in a structured, fast-paced
atmosphere, demonstrates sound judgement, and maintains absolute discretion.
· Deliver full management of the CEO’s calendar and
operational scheduling.
· Coordinate internal and external meetings, including
logistical arrangements and schedule alignment.
· Read and manage incoming correspondence, drafting
professional responses for review and approval.
· Attend face-to-face and virtual meetings to accurately
record minutes.
· Track key action items arising from executive meetings and
ensure timely follow-up.
· Manage comprehensive travel arrangements and create
detailed itineraries.
· Liaise professionally with internal and external
stakeholders at all levels.
· Provide general high-level executive and administrative
support as needed.
· Handle confidential, sensitive, and business-critical
information with complete discretion.
· Previous experience as an Executive Assistant, Personal
Assistant, or senior executive support professional, using MS Office.
· Exceptional written and spoken English communication skills.
· Strong drafting capabilities with a high degree of accuracy
and attention to detail.
· Confident, personable, and professional approach when
dealing with senior stakeholders.
· Proactive working style with the ability to operate
independently and exercise strong judgement.
· Flexibility regarding working hours when business
operational requirements demand.
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