Executive Assistant - Support Services South Africa Support Centre

Be Who You Are. Love What You Do.

We’re an Aussie brand with our feet on the ground and our heart in our people.

Bringing you a brand new opportunity in our Support Services  - South Africa Support Centre Team.

Benefits             

Competitive base salary

Local and Global career growth – progress your career across our 7 Brands within the Group

50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre

Wellness support 24/7 – mental health, relationships, family + more

Discounts for you and your family - medical, financial + more

Key Responsibilities 

Country Management Support

• Plan and organise travel both international and local for the Country Manager and their direct report (SLT) and manage the travel budgeted for the FY

• Update and manage milestones on the Africa calendar (Country)

• Manage team engagement activities, monthly/quarterly teas, SLT’s birthdays, Cuppas, FY milestones and achievements

• Manage the Countries expenses, including work credit cards spend & investigate any discrepancies

• Plan & execute conferences including brand conferences, working on concepts, engagement packs, décor, set up, speakers, content and presentations

Scheduling and Coordination

• Manage the Country Manager’s schedule, including scheduling meetings, appointments, and travel arrangements.

• Manage the calendar

Communication

• Handle email, phone calls, and correspondence on behalf of the Country Manager.

• Serve as a liaison between the Country Manager, SLT’s/ direct reports, clients, and external partners.

• Excellent communication, interpersonal and organizational skills

Administrative Support

• Provide administrative support, including reports, and presentations.

• Manage schedule, coordinate travel, prepare documents, and handle correspondence

 Meeting Preparation

• Prepare materials and agendas for meetings, and take minutes as needed.

• Arrange meals or refreshments depending on the length of the meetings

Travel Arrangements

• Coordinate travel arrangements both local and international, including booking flights, hotels, VISA’s and rental cars.

Expense and Budget Management 

     - Manage the Country Manager’s and SLT's expenses, including tracking and reconciling expenses.

Facilitate Cross Brand Coordination and Project Execution

   - Ensure alignment between teams, track progress on key initiatives and eliminate bottlenecks to keep projects moving smoothly to meet deadlines.

Qualifications, Skills and Experience

Experience

• 2-5 years of experience as an executive assistant or in a similar role.

• Industry Experience - Experience working in a similar industry or with a similar executive team.

Communication Skills

• Excellent communication, interpersonal, and organizational skills.

Technical Skills

• Proficiency in Microsoft Office, Google Suite, or other productivity tools like Youhub and RMS.

• Advanced Technical Skills - Proficiency in specialized software or systems relevant to the role

Discretion and Confidentiality

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Maintain strict confidentiality and exercises sound judgment in managing private, high-level matters

Problem-Solving

• Strong problem-solving and analytical skills.

• Leadership Skills - Experience leading or supporting teams or mentoring junior staff members.

• Anticipate and resolve issues, ensuring smooth operations and minimizing disruptions

High Emotional Intelligence (EQ)

• Deeply understands people, relationships business dynamics, allowing for effective communication, decision making and conflict resolution.

  It’s more than a job. It’s about making a positive difference in everything we do.

  Who are we?

  A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

  Being You can take you places at the Cotton On Group. Join us and let’s do good things together.

  At Cotton On, we are focused on building a culture centered in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us. 

  We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

  We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

  If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.