Facilities Manager (includes accommodation)

• Manage the overall appearance, cleanliness, and state of repair of the residence in line with standard operating procedures.
  
• Conduct regular inspections and audits to ensure compliance with health, safety, and operational standards.
  
• Oversee contractors and service providers for cleaning, security, landscaping, and other soft services.
  

• Supervise a dedicated maintenance team responsible for daily and emergency repairs.
  
• Implement routine scheduled preventative maintenance throughout the year.
  
• Ensure timely response to logged maintenance requests and emergencies in line with standard operating procedures.
  
• Manage salvage stock, emergency residence stock, and furniture, fixtures, and equipment (FFE) orders in line with standard operating procedures.
  

• Ensure compliance with Occupational Health and Safety (OHS) regulations and internal risk protocols.
  
• Maintain accurate records of incidents, repairs, and inspections.
  

• Collaborate with the Residence Manager and other departments to support student life programmes and operational needs.
  
• Participate in Operations meetings and contribute to strategic planning.
  
• Maintain proprietary software systems such as Hi -Res for room condition reports, maintenance tracking, and KPI reporting etc.
  

• Monitor and manage relevant operational and maintenance budgets and procurement of supplies.
  
• Approve and track purchase orders in line with residence needs and company policy and operating policies.
  

Requirements

• Diploma or degree in Facilities Management, Building Services, or related field.
  
• Minimum 3–5 years’ experience in facilities or maintenance management, preferably in a residential or student housing environment.
  
• Strong understanding of preventative maintenance, contractor management, and compliance standards.