Creating an exceptional first impression, this position manages
the front office operations to ensure a welcoming, professional, and efficient
environment for all clients, visitors, and callers. Serving as the primary
point of contact for the business, the role oversees reception services,
visitor management, hospitality coordination, and daily administrative support.
Operating within a
structured corporate setting, the position maintains an organised, client-ready
workplace while coordinating front-of-house logistics and facilities
requirements. The successful candidate will uphold the company's core values of
integrity, respect, ownership, and excellence in every operational interaction.
Key
Responsibilities
· Manage the reception area and act as the first point of contact to
deliver a welcoming experience for clients, visitors, and callers.
· Coordinate client hospitality, meeting room readiness, refreshments, and
related support to facilitate seamless meetings.
· Provide administrative support, including room bookings, deliveries,
office supply tracking, records maintenance, and facilities escalations.
· Support the practical coordination, administrative preparation, and
hospitality logistics for company functions and internal events.
· Coordinate daily housekeeping standards across shared spaces to ensure
the workplace remains clean, stocked, safe, and presentable.
· Demonstrate core business values while contributing positively to
overall office efficiency and service excellence.
· A relevant certificate or qualification in
Office Administration, Business Administration, Reception, or a related field.
· Previous experience in a reception,
front-of-house, client-service, or office administration role.
· Strong client-service orientation with
professional written and verbal communication skills.
· Proven organizational abilities with high
attention to detail and data-capturing accuracy.
· Demonstrated ability to manage multiple
priorities, work independently, and remain calm under pressure.
· Proficiency in operating standard office
equipment, switchboards, printers, scanners, and photocopiers.
· Background working within a professional
services, financial services, or corporate environment.
· Working knowledge of Microsoft Outlook Suite
· Familiarity with electronic filing systems,
shared calendars, digital communication tools, and meeting-room booking
platforms
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