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Grocery Floor Manager

icon building Company : Pick N Pay
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Grocery Floor Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Minimum requirements

Matric / Grade 12

2-4 years relevant retail / inventory experience 

Competencies

Achieving results through others 

Plan, organise and follow up on activities and plans 

Good personal communications skills 

Adhere to standards, procedures and policies 

Customer Orientation 

Communication skills – clearly conveying message and actively listening 

Business acumen

Key responsibilities

Merchandising Management 

Executes plano guide 100% 

Rotates stock as per policy/SOP on sales floor and back up area 

Ensures department merchandising and cleanliness standards are maintained. 

Follows standards set down for promotional space 

Follows promotions communications' 

Ensures back up area standards maintained at all times - all stock represented on floor 

Elevates any continuing stock issues to Store Manager 

Ensure department follows H&S standards and processes as per SOP. 

Understand customer needs and communicate these to demand planning 

Systems Management 

Gap scanning out of stocks 

Identifies, counts, and records out of stocks & over stocks 

Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and 

sending to Demand Planning 

Processes IDTs via SAP 

Actions reduced to clear on SAP as per SOP 

Checks for electronic communications regularly during the working day 

Customer Services Management 

Handles customer complaints and special customer requests 

Advises customers on products 

People Management & Development 

Evaluates the performance of direct reports against agreed objectives and standards 

Reviews staffing requirements and provides input into staff scheduling 

Keeps staff informed of new initiatives, store and department performance 

Keeps staff motivated 

Identifies training needs 

Coaches staff and management 

Finance & Administration 

Ensures that all equipment is properly maintained in effective working order 

Ensures that general maintenance standards are met 

Follows up and controls departmental expenses 

Monitors results and investigates deviations to budget. 

Monitors waste, and ensures procedures are adhered to

Closing Date: Wednesday 24 June 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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