Group System Administrator

Key Responsibilities:

• Oversee the day-to-day administration, maintenance, and support of the Group’s fully integrated ERP and Payroll systems.
  
• Managing user accounts, including access provisioning, modifications, and deactivations to ensure proper access controls.
  
• Troubleshoot system issues promptly, identifying causes and implementing effective solutions.
  
• Implement and maintain system security by enforcing access restrictions and policies.
  
• Regularly audit the system by running reports to identify vulnerabilities and ensure ongoing compliance with updated standards.
  
• Ensure users have reliable and secure access to the system through the network and internet.​
  
• Provide technical support and guidance to end-users to resolve queries or system challenges.
  
• Create and maintain comprehensive documentation of system procedures, configurations, and troubleshooting steps.
  
• Conduct training sessions for users on new updates, processes, and procedures to enhance system adoption and efficiency.
  
• Collaborate with different departments to identify and implement best practices, ensuring users remain current and efficient when utilizing the system.
  
• Lead the implementation of system upgrades, new modules, and integrations, minimizing disruption to business operations.
  
• Monitor system performance and prepare reports for management to support decision-making and continuous improvement efforts.
  
• Identify and promote opportunities for process automation and system enhancements within ERP and Payroll environments.
  

Requirements

• BCom
  Information Systems Degree
  
• Entry
  level Graduate (Degree Completed)
  
• Understanding of:
  
• Financial Statements
  
• Financial Management
  
• Project Management
  
• HR Principles & Practices
  
• Business Intelligence
  
• The ability to design; implement and manage a fully integrated ERP system
  

Benefits