Head: Talent Management

Job Family

Human Resources

Career Stream

Talent Management

Leadership Pipeline

Manage Self: Expert

Job Purpose

Design, develop, implement, and lead a strategic, differentiated, and effective Enterprise-Wide talent capability (people, process, systems) & supporting practice to deliver a market leading, competitive talent advantage as an outcome (with the right people, in the right roles, with the right capabilities at the right time – on demand).
Talent capability includes but is not limited to partnering the HR value chain effectively for the design and delivery of the following:
• Talent Strategy
• Talent Identification
• Talent Retention
• Talent Planning
• Talent Assessment
• Talent Development & Mobility
• Talent Data & Analytics (backward looking, current and forward looking)

Job Responsibilities

Preferred Qualification

• B-Degree in related fields e.g., Business, Psychology, etc. or equivalent relevant qualification / experience

Minimum Experience Level

• 10 years’ integrated talent management experience
• 5 years in a senior leadership role of which 3 years’ must be managing managers
• Experience in talent management across workforce segments
• Experience in the design, development, operationalisation and delivery of Talent Management products & services
• Ability to create strong, business aligned talent functions
• Proven ability to transform the talent function including building strong talent systems/technology expertise, strong process discipline
• Experience designing and implementing innovative, progressive initiatives that have had a positive impact on talent identification, attraction, development, availability (on demand) and retention
• Experience in talent metrics, data analytics and reporting, and track record of using data to impact talent practices
• Experience & proven track record defining enterprise-wide talent attraction and acquisition strategies & executing successfully on these
• Strong business acumen and solid industry and market knowledge, and an overall creative and strategic approach to talent management
• Passion for building inclusive and diverse teams (direct and indirect)
• Proven track record of influencing senior leadership and executive teams
• Demonstrated success running DE&I focused talent processes
• Excellent communication, analytical skills and decision-making ability in collaborative environments

Exposure & solid understanding of ‘Design Thinking’ methodologies and practices and their execution (beyond the textbook – into commercial environments)
• Expertise in management systems, their design, implementation & management e.g. SAP, Gloat and other etc.
• Proven track record in talent and commercial facilitation
• Expertise and or exposure to associated technical skills for product & service enablement e.g. process engineering, RPA, Machine Learning, scalable & reusable API’s, cloud based systems & integration of services
• Expertise in organisational intelligence, big data and insights
• Deep expertise & solid understanding in risk, governance & controls in talent management
• Deep expertise in regulatory requirements for talent management in financial services
• Success in delivering scalable and flexible people products & services
• Knowledge and or Experience as an agile practitioner and knowledge or experience of other delivery methodologies e.g. Kanban etc.
• Talent management domain knowledge & expertise across the people value chain. Including but not limited to: o Integrated talent management (Cross value chain expertise & influence)
• Talent Strategy
• Talent Planning & Broader strategic workforce planning
• Talent Identification
• Talent Validation and Assessment
• Talent Data & Analytics
• Talent Acquisition and associated practices e.g. EVP, Branding etc.
• Talent Pipelining / Pooling
• Talent Segmentation
• Talent Review
• People related regulation

Behavioural Competencies