Head: Transactional

Job Classification

Requisition ID:147599

Location: Johannesburg, Gauteng

Closing Date: 17 September 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Project, Process and Product

Leadership Pipeline

FAIS Affected

Job Purpose

Lead the development, growth, optimization and commercial performance of Nedbank Business Banking's transaction account portfolio across SME, Mid-Corporate and Commercial Banking segments. Accountable for delivering market-leading transactional products and digital experiences that establish Nedbank as the client's primary operating bank, deepen client engagement, unlock deposits and payment flows, and create sustainable revenue growth through data-driven propositions, ecosystem partnerships and digital innovation.

Job Responsibilities

• Product Strategy and Portfolio Leadership


• Client Primacy and Growth


• Commercial Performance and Delivery


• Attract and retain clients, increase revenue and returns.


• Drive the achievement of financial targets.


• Manage department budget to achieve budgeted targets.


• Develop business cases that align with strategy.


• Ensure competitiveness by monitoring market trends and activities and providing strategic inputs for solutions to meet client expectations.


• Drive profitable client acquisition and retention.


• Ensure product effectiveness in meeting client needs and manage the risk in product development.


• Resolve queries from internal and external clients.


• Support the business and ensure that product delivery meets expectations.


• Lead the department by driving excellence and building trust.


• Lead product development and enhancements.


• Ensure transformational targets are met.


• Contribute to team effectiveness by participating in the recruitment and selection of senior staff.


• Contribute to a culture of transformation.

Essential Qualifications - NQF Level

Preferred Qualification

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies