Job Description - HR/IR Officer

The HR/IR Officer ensures sound
and harmonious employee-employer relations through compliance with labour
legislation and the Company Code of Conduct. The role is the first point of contact
for managers and employees on labour matters: it guides the business on
legislative change, represents the Company in disputes, arbitrations and conciliation,
maintains constructive relationships with unions and shop stewards, and keeps
discipline, attendance and HR records accurate and consistently applied across
the branches in the area of responsibility.


•      Labour law compliance and communication of legislative
changes to management.

•      Litigation and industrial relations: disputes,
grievances, disciplinary enquiries, arbitration, mediation and conciliation.

•      Union and shop steward liaison, including regular
engagement with the NBC.

•      Staff meetings, newsletters and employee communication.

•      Monitoring of vehicle accidents and absenteeism, and
consistent application of progressive discipline.

•      Upholding the Company Code of Conduct, dress code, and time
and attendance standards.

•      Branch visits and management support.

•      Recruitment support, including advertising,
senior-level interviews, reference and verification checks, and starter packs.

•      HR records on SAGE HR and monthly management reporting.



Requirements

•      A degree or diploma in Human Resources, Industrial
Relations, Labour Law or a related field.

•      Proven experience in industrial and employee relations,
including conducting or supporting disciplinary enquiries and representing an
employer at arbitration, mediation or conciliation (CCMA or bargaining
council).

•      Sound working knowledge of South African labour
legislation, including the Labour Relations Act and the Basic Conditions of
Employment Act.

•      Experience dealing with trade unions, shop stewards and
employee representatives.

•      Strong written and verbal communication skills,
including report writing and preparing documentation for disputes.

•      Accurate, disciplined record keeping on an HR system
(SAGE HR experience preferred).

•      Willingness and ability to travel to branches
regularly.



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