Immigration Assistant

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

As our  Immigration Assistant you will be required to:

• Ensure the effective maintenance of client and internal records via use of the case management system and other internal systems


• Prepare/draft applications for Case Managers


• Collaborate and work closely with Case Managers on various aspects of work authorization and other immigration matters


• Setup new case initiations and assessments as directed by Team Lead and Immigration Manager


• Adhere to Envoy’s case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems


• Online capture of applications on VFS, SAQA and professional body applications


• Assist Case Managers in closing cases in accordance with Standard Operating Procedures (SOP)


• Manage outbound visa cases. Prepare applications and documents for filing.


• Attend and participate in client and vendor calls as needed


• Other administrative and coordination duties as assigned.

To apply for this role, you should possess the following skills, experience and qualifications: 

• Diploma or relevant qualification in Administration, Legal Studies, or a related field


• Previous experience in immigration, legal administration, or professional services environment preferred


• Strong administrative and organizational skills with high attention to detail


• Experience working with case management systems or similar databases


• Ability to manage multiple tasks and deadlines in a fast-paced environment


• Proficiency in Microsoft Office (Word, Excel, Outlook)


• Strong written and verbal communication skills


• Ability to work collaboratively within a team and follow structured processes


• Knowledge of immigration processes, VFS, SAQA, and professional body applications is advantageous