Intermediate Systems Engineer

Job Responsibilities:

Technical Output

• Administration of the Windows/Linux network, including all servers and desktops and laptops.


• Maintenance of the Windows Server, Group Policy, Active Directory, Exchange. 


• Maintenance of all software installations. 


• Disaster Recovery and Business Continuity recommendation. 


• Timely installation of patches, updates, and service packs following patch audit assessments.


• Setting up / configuring / administration of NMS system(s), e.g. Nagios, NetFlow, Cacti. 


• Installation / maintenance / troubleshooting CCTV solutions. 


• Working experience administering enterprise IP networks in mission-critical, 24x7 environments. 


• Able to conduct research into networking issues and products as required. 


• Working technical knowledge of current network hardware, protocols, and Internet standards. 


• Administration, support and configuration of MS Office O365 for staff.


• Maintenance of additional complementary functionality for customer sub sites.


• Administer and support at enterprise-level Microsoft Exchange infrastructure.


• Troubleshoot Exchange related issues when alerted by monitoring software.


• Providing end-user support for all PC based hardware, applications and services.


• New user setup. Installing, configuring workstations, software, telephone services, network printing.


• Maintain and provide support for all IT infrastructure.


• Provide tier 1 and tier 2 support and troubleshooting.


• Troubleshoot OS, network and storage related issues.


• Operational Security, Maintenance and Governance.


• Perform software upgrades and patches (bios, firmware upgrades, etc.)


• Troubleshoot various Office 365 issues including connectivity and mobility.


• Conduct routine monitoring and analysis to include Audit Log Reports evaluation on systems.


• Work closely with the Senior Engineers to make sure all systems are secure. 


• Extensive experience installing and maintaining VIP Payroll, VIP People and Pastel Evolution.


• Extensive exposure to managing backup solutions / optimize current processes as the company grows. 


• Assist where required with Microsoft SAM audit.


• Management of McAfee End Point Protection Suite (EPO, DLP, Antivirus, Endpoint Encryption). 


• Strong leadership and time management skills to train and support 1st and 2nd level Systems Engineers / 1st, 2nd and 3rd level IT Support Engineers.

Living the spirit

The job obligations of a Systems Engineer II go well beyond what is listed above. Ensuring that you are living and applying our fundamental company values in your day-to-day tasks is critical to the success of the department and BET Software as a whole. We have outlined how you will bring our core company values to life in your role below:

• See each day as a chance to learn and develop. Take a curious and enthusiastic approach to your duties and difficulties.


• Be willing to investigate novel techniques, approaches, and remedies. Keep abreast with developments and trends in your sector.


• Effectively collaborate with your team. Recognize that a team's combined efforts are frequently what lead to success.


• Offer your assistance to Team Members who may need help or guidance in tackling technical challenges.


• Hold yourself and your colleagues accountable for delivering on commitments and meeting deadlines.


• Lead by example, influencing others through your commitment to ethical conduct.


• Be a forward thinker by proactively identifying potential issues and proposing solutions.


• Facilitate productive communication and feedback within the team to improve collaboration and problem-solving.


• When necessary, go above and beyond the call of duty to ensure the proper operation of crucial systems.


• Strive for personal growth and development while staying true to your core values and principles.

Job Specification:

• Relevant Degree/Diploma in Information Technology.


• Internationally recognized Microsoft Certificate


• Linux+ or equivalent course 


• 4+ years in a similar position with proven track record.


• Working experience with Asterisk and Avaya Enterprise VoIP services.


• 2+ years’ experience writing scripts. 


• Extensive experience/exposure and knowledge of IP networking and protocol.s 


• Writing queries in MSSQL 2012+ using SSMS 


• Scripting using Perl,TCL language, Python.


• Microsoft Office 365 (Advantageous) 


• Microsoft Exchange (Advantageous) 


• Microsoft SharePoint (Advantageous) 


• Microsoft Server (Advantageous) 


• Microsoft Azure (Advantageous)