Internal Sales Specialist: Safety, Security and Infrastructure

• Ensure the
  development of profitable sales and the achievement of sales targets in the
  Gauteng region 
  
• Maintain responsibility
  for the internal management of strategic account set
  
• Contact customers proactively
  to follow up on quotes and opportunities
  
• Attend to and
  initiate sales calls
  
• Develop and
  maintain strong customer relationships understanding their business needs,
  challenges, and opportunities
  
• Identify and build
  relationships with key stakeholders  
  
• Build an active
  customer base, identifying sales opportunities and growing business revenue to
  achieve a sales budget on a continuous basis
  
• Implement the agreed
  business sales strategy
  
• Maximize sales by
  expanding orders and upselling
  
• Support the
  External Sales team in implementing sales strategy and in developing new sales
  opportunities
  
• Serve as the
  primary point of contact for customers
  
• Act as liaison
  between customers and Company departments to communicate and co-ordinate
  deliveries, general information, ETAs, and provide feedback
  
• Provide exceptional
  customer service by promptly addressing queries, resolving issues, addressing
  complaints, and ensuring SLAs are met
  
• Prepare and compile
  all quotations as per specifications
  
• Process orders
  
• Process relevant
  delivery notes and documentation
  
• Meet and exceed the
  agreed SLAs on quoting and deliveries
  
• Negotiate prices to
  achieve sales targets
  
• Follow up on orders
  with other departments to meet SLAs
  
• Update the External
  Account Managers daily, providing them with feedback on accounts
  
• Prepare and present
  management with weekly sales and activity reports, including pipeline, run
  rates, and daily quotation reports
  
• Work closely with
  internal departments, including the Brand and Logistics teams, to ensure
  seamless execution of customer requirements
  
• Liaise with stores
  and dispatch regarding deliveries of all orders and supply of invoices
  
• Attend product
  training and acquire updated knowledge in terms of brands, products, and
  operating processes
  
• Update stock
  reports, back-orders, and orders received on a daily basis
  
• Liaise with clients
  as well as partners on daily queries
  
• Work committedly
  within agreed-upon company-targeted budget revenue, marketing, and expense
  parameters
  
• Attend Sales and Brand events
  

Requirements

• A minimum of two
  (2) years of Account Management and Sales Experience
  
• Distribution
  experience is advantageous
  
• An understanding
  and/or experience within the Safety, Security and Infrastructure industry
  including CCTV, access control, cabling solutions, racking systems, and
  enclosures is essential
  
• Experience and
  exposure to the following brands is advantageous: Hikvision, Eaton, CommScope,
  Zone and Corning
  
• Working experience
  in a customer service environment
  
• Experience
  preparing and presenting quotations
  
• Experience
  developing sales plans and closing deals
  

• Matric is essential
  
• A tertiary
  qualification in Sales, Business Management or IT will be an advantage
  
• Proven sales
  skills/ability
  
• Excellent verbal
  and written business communication skills
  
• Excellent
  interpersonal skills
  
• Good attention to
  detail
  
• Developed
  negotiation skills
  
• Good time
  management and well organized i.e., deadline driven, able to plan and
  prioritize a high workload
  
• Technology driven
  
• Able to complete
  basic calculations (ability to work with numbers)
  

• Able to work in a
  pressured environment, to chase and meet targets
  
• Passionate about
  sales
  
• Excellent
  communicator
  
• Enjoys building
  customer relationships
  
• Good at
  collaboration and working as a team
  
• Good conflict
  management skills
  
• Interested in IT
  products and technology
  
• Strong
  administrative abilities
  
• Self-managed and
  able to take accountability
  
• Proactive
  individual with high energy
  
• Analytical thinker
  with the ability to problem-solve
  

• Perform all duties
  with integrity, to the highest ethical standards, and in compliance with all
  relevant legal, contractual and other requirements as mandated by the Company
  Code of Conduct
  
• Keep up to date
  with changes in applicable compliance obligations, controls and measures
  relevant to the role