Internal Sales Support 3rd Party Repair

The Internal Sales is responsible for providing essential support to 
the sales team by ensuring smooth communication, managing documentation, and handling client inquiries. This role focuses on internal coordination, enabling the sales team to work efficiently and meet their targets. 

Key Responsibilities:

•Assist in preparing quotes and proposals for clients. 
• Maintain accurate records of client interactions, sales activities, and orders in the CRM system (Sales Case Management Tool) 
• Coordinate with other departments (e.g., order management, finance, 
engineering and quality) to ensure timely delivery of products and services. 
• Prepare orders for handover to the Order Management department 
• Ensure customer satisfaction by addressing client issues or concerns promptly. 
• Provide administrative support to the Account Managers team when required 
• Additional duties from time-to-time as prescribe by Line Manager

Qualifications: 
• Minimum Grade 12 or equivalent tertiary qualification 
• Diploma/Degree in Mechanical Engineering or Qualified Trade tested Fitter would be an advantage 
• 2 – 3 years’ experience within a mechanical environment, sales support, customer service would be an advantage 

• Knowledge and experience in gear calculations and manufacturing processes of gear manufacture.
• Microsoft Office Suite (Excel, Word, PowerPoint). 
• Experience and exposure CRM systems and sales tools is a plus. 

Attributes:  
• Good interpersonal skills 
• Must be able to work independently with limited supervision 
• Excellent verbal and written communication skills. 
• Strong organizational and time management skills. 

• Ability to multitask and handle administrative duties in a fast-paced environment. 

Your contact person(s) for this job posting is/are:

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.