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Junior Inbound Reservations Consultant (FIT)

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Job Description - Junior Inbound Reservations Consultant (FIT)

Join the dynamic team at Thompsons Africa as a Junior Inbound Reservations Consultant based in Durban.

This entry-level position offers a fantastic opportunity to develop your skills within a leading destination management company specializing in South and Southern Africa.

Key Responsibilities:

  • Assist with FIT reservations and quotations
  • Prepare accurate and competitive travel itineraries and costings
  • Liaise with suppliers, including hotels, lodges, transport providers, and activity operators
  • Manage booking confirmations, amendments, and cancellations
  • Ensure all reservations are captured accurately and timeously on the system
  • Maintain excellent communication with internal teams, customers, and suppliers
  • Support Reservations Consultants with administrative and operational tasks
  • Ensure deadlines are met, and service delivery standards are maintained

This role is perfect for an individual passionate about travel, and committed to delivering outstanding travel experiences.

Qualification:

  • Grade 12 or equivalent completion required
  • Post-secondary qualification in travel, tourism, or a related field is a plus

Experience:

  • Previous experience in inbound tourism or tour operating, customer service, or related fields
  • Knowledge of South and Southern Africa destinations will be advantageous
  • Experience working within reservations systems will be advantageous
  • An understanding of FIT travel planning will be advantageous

Skills and Attributes:

  • Excellent communication and interpersonal skills
  • Organized and detail-oriented with the ability to handle multiple tasks and to work under pressure
  • Customer-focused with a positive attitude and willingness to support team members
  • Computer literate
  • A passion for travel and an interest in South and Southern African destinations
  • Ability to work independently and as part of a team
  • Positive attitude and a hunger to learn and develop

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard. We love celebrating successes together!

Original job Junior Inbound Reservations Consultant (FIT) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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