Junior Reservationist

Junior Reservationist – Luxury Beach House – Durban, KZN

Kendrick Recruitment is seeking a motivated and organised Junior Reservationist to join a luxury beach house in Durban, KwaZulu-Natal. This is an excellent opportunity for an enthusiastic hospitality professional looking to develop their career within a luxury guest environment.

Key Responsibilities

• Assist with managing reservations and booking enquiries.
  
  


• Respond to guest and travel agent enquiries in a professional and timely manner.
  
  


• Process bookings accurately and ensure all reservation details are captured correctly.
  
  


• Assist with amendments, cancellations and confirmations.
  
  


• Maintain accurate reservation records and guest information.
  
  


• Communicate effectively with the relevant operational teams to ensure a seamless guest experience.
  
  


• Assist with pre-arrival arrangements and guest requirements.
  
  


• Provide friendly and professional service to guests throughout the reservation process.
  
  

Requirements

• Previous experience in reservations, front office or a similar hospitality role would be advantageous.
  
  


• Strong communication and interpersonal skills.
  
  


• Excellent attention to detail and organisational abilities.
  
  


• Professional telephone and email etiquette.
  
  


• Ability to work efficiently in a fast-paced environment.
  
  


• Strong computer literacy and administrative skills.
  
  


• A passion for luxury hospitality and delivering exceptional guest service.
  
  


• A professional, positive and well-presented approach.
  
  

Salary

• R8,000 – R10,000 per month.
  
  

To Apply

Interested candidates who meet the above requirements are invited to submit their CV for consideration.