Junior Shipping Agent (Outbound)

• Maintain and update sailing schedule.
  
• Manage and monitor bookings with shipping (include monitoring daily stack dates)
  
• Process bookings and send booking confirmation to customers.
  
• Follow up on Quotes to fill up under utilised containers.
  
• Clear Internal Sentry (latency) reports.
  
• Strategic container planning to get the best utilization per container.
  
• Handling Hazardous applications / paperwork
  
• Send transport and packing instructions to the warehouse and transporter.
  
• Send empty depot releases to shipping line prior to container collection.
  
• Receive all required shipping documents:
  

• Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate.
  

• Process shipping line’s shipping instruction
  
• Prepare required trade documents (EG CNCA for Luanda)
  
• Invoice customers
  
• Process creditor invoices
  
• Submit RCG to SARS
  
• Print, stamp, and release bills for customer collection
  
• Process cargo dues
  
• Process acquittals to shipping line.
  
• Cost, close and post file
  
• Tracking (as back up to Clerks)
  

• 1st leg container tracking
  
• 1st leg cargo release dates
  
• 2nd leg cargo release dates
  

• USA - AMS filing / EUR – ENS filing.
  
• Issue telex releases as per SOP.
  
• Emails – assigning emails within the given timeslot, reading, and replying to emails within 6 working hours of receipt.
  
• Back up for appointed Buddy.
  
• Assist with training staff members.
  
• Use and promote E commerce
  

Requirements

• Matric
  
• Logistics/ Supply Chain related qualification preferred
  
• 2/3 years experience in Customer Service specifically in Shipping/ Freight/ Logistics 
  

• Microsoft
  Office
  
• Maintain and update sailing schedule.
  
• Process bookings and send booking confirmation to customers.
  
• Clear Internal Sentry (latency) reports.
  
• Strategic container planning to get the best utilization per container.
  
• Handling Hazardous applications / paperwork
  
• Process shipping line’s shipping instruction
  
• Prepare required trade documents (EG CNCA for Luanda)
  
• Submit RCG to SARS
  
• USA - AMS filing / EUR – ENS filing.
  
• Issue telex releases as per SOP.