Responsible for the end-to-end administration of lease and sale transactions, ensuring compliance with company procedures, FICA / RMCP requirements, lease administration protocols and client mandates. The role also provides general administrative support to the leasing team, legal department, operations team and executive management, while assisting with marketing and social media administration. The position is heavily performance-driven and measured against a balanced scorecard.
Transaction Administration (Primary Function)
Lease Preparation and Administration
Draft, amend and process lease agreements, offers to lease, renewals, addenda and related
documentation.
Prepare lease documentation using approved templates and protocols.
Manage lease negotiations administration and document flow between landlords, tenants and
brokers.
Track lease transaction progress and ensure completion within required timelines.
Ensure all executed lease documentation is correctly filed electronically and physically.
Lease Renewals
Monitor lease expiry dates.
Prepare and issue renewal documentation.
Ensure renewal FICA / RMCP questionnaires are issued at least six months before lease expiry.
Track and follow up outstanding renewals.
Sale Transactions
Assist with drafting and administration of sale agreements.
Coordinate supporting documentation and transaction administration.
Transaction Reporting
Maintain accurate transaction registers.
Prepare and submit monthly transaction reports.
Ensure commission schedules are prepared accurately.
Coordinate commission invoicing to clients and finance department.
Compliance and FICA Administration
Administer all FICA and RMCP compliance requirements.
Ensure transaction FICA compliance is completed before beneficial occupation or commencement dates.
Maintain accurate compliance records.
Assist with regulatory reporting requirements.
Ensure adherence to Company policies, procedures and statutory requirements.
General Administrative Support
Provide administrative support to:
Property Practitioners
Leasing Brokers
Legal Advisors
Operations Managers
CEO and Executive Team
Responsibilities include:
Preparation of property valuation reports.
Compilation of presentations and reports.
Meeting coordination and minute-taking.
Document management and filing.
Data capturing and system updates.
Maintaining lease and tenant records.
Assisting with ad hoc projects and special assignments.
Managing correspondence and stakeholder communication.
Ensuring reporting and management deadlines are met.
Social Media and Marketing Support
Assist with maintaining Company's LinkedIn, Facebook and other social media platforms.
Schedule and publish approved content.
Coordinate property marketing campaigns with brokers and operations teams.
Assist in preparing marketing brochures, newsletters and promotional material.
Update property listings and vacancy information.
Monitor social media enquiries and ensure timely escalation to the appropriate team members.
Maintain marketing databases and content libraries.
Stakeholder Management
Develop and maintain professional relationships with:
Property owners and clients
Tenants
Service providers
Contractors
Municipal and regulatory authorities
Internal departments
All interactions must be professional, responsive, accurate and aligned with company standards.
Process Improvement and Innovation
Identify opportunities to improve leasing administration processes.
Assist with digital transformation and automation initiatives.
Maintain electronic filing systems and document management standards.
Improve consistency, efficiency and quality across leasing administration processes.
Contribute ideas that reduce costs, save time and improve service delivery.
Requirements
Matric
Tertiary qualification preferred
Retail, commercial and industrial property experience required
MDA/MRI software experience essential
Leasing administrator experience with 5+ years’ experience in the above property management types & property types for landlords and/or tenants
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