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Lodge Management Couple

Job Description - Lodge Management Couple



Lodge Management Couple – Kruger National Park


Kendrick Recruitment is currently seeking an experienced and passionate Lodge Management Couple to join a luxury contemporary safari lodge in the Kruger National Park, Mpumalanga. This is an exciting opportunity for a well-rounded couple with strong hospitality experience who can work together to ensure the smooth and professional running of the lodge.


Position overview:



  • Location: Kruger National Park, Mpumalanga


  • Property: Luxury contemporary safari lodge


  • Position: Lodge Management Couple


  • Salary: Negotiable depending on experience



Key responsibilities:



  • Oversee the day-to-day operations of the lodge and ensure consistently high service standards.


  • Manage and motivate staff, promoting a positive and professional working environment.


  • Ensure guests receive personalised, attentive and exceptional service throughout their stay.


  • Assist with lodge administration, stock control, purchasing and general operational requirements.


  • Maintain strong relationships with guests and ensure any concerns or requests are handled efficiently.


  • Work closely with the lodge team to maintain high standards across guest areas, rooms, food and beverage and general operations.


  • Assist with staff training, scheduling and performance management where required.


  • Ensure lodge standards, procedures and health and safety requirements are consistently maintained.


  • Take responsibility for the overall guest experience and smooth running of the property.



Requirements:



  • Previous lodge management or senior hospitality experience is essential.


  • Experience within a luxury safari lodge or similar high-end hospitality environment will be highly advantageous.


  • Strong leadership and people-management skills.


  • Excellent communication and interpersonal abilities.


  • A hands-on approach with the ability to work effectively as part of a team.


  • Strong organisational and administrative skills.


  • Professional, well-presented and guest-focused.


  • Both candidates should be adaptable, energetic and comfortable working in a remote lodge environment.


  • A valid driver’s licence is advantageous.



This is an excellent opportunity for a dedicated management couple looking to join a beautiful luxury safari property and play an integral role in delivering an exceptional guest experience.









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