Maintenance Manager - Hospitality/ Residential or Student Accommodation

• The
  inspection and maintaining of equipment and machinery as per the Business Unit
  assigned to
  
• Completing
  all scheduled maintenance tasks and building related issues
  
• Ensure
  that the completion of these tasks (jobs) are completed within the required
  time frame as defined by the Business Rule and the level of severity
  

• Ensure
  that emergency jobs are done as a priority within 24 business hours
  
• Ensure
  that high priority jobs are done within 48 business hours
  
• Ensure
  that low priority jobs are done with 72 hours (7 days)
  

• Conducting
  preventative maintenance as per the published schedule for the Business Unit
  
• Day -to -day
  maintenance in and around the building
  
• This
  information is drawn from FG Nexus
  
• Tracking
  expenses and overseeing the budget for maintenance in the BU
  
• Create
  and implement maintenance procedures as and where required (and or revise if
  operating processes have become aged/stagnant)
  
• Documenting
  and preparing daily progress reports and maintenance logs
  
• Supervisory
  oversight in terms of;
  

• Cleaning
  
• Security
  
• Garden
  Service
  
• Scheduled
  contracted services to the BU
  
• Contract
  execution on site (in particular in terms of scope, quality, standard, safety,
  compliance)
  
• CCTV
  
• Biometric
  / Facial recognition
  
• Pest
  control
  
• Refuse
  collection / management
  

• Schedule
  monthly meetings with all contractors to the BU, ensure that the meetings are
  documented (attendance register, agenda, objectives, deliverables, accountable
  party, delivery deadline etc., etc.,)
  
• Liaising
  with contractors to complete work on time, to standard and quality
  
• Maintaining
  the common area space, including but not limited to the various Fixture and
  Fitting items
  

• Including
  the functionality of various equipment items in the common spaces
  

• Ensuring
  that maintenance aspects (various) in student rooms are always maintained, and
  in particular the period following the Hygiene Inspection protocols
  

• This
  would include equipment within the student living space
  

• Perform
  daily, weekly, monthly and annual inspections
  
• The
  Preventative and Life Cycle maintenance programmes to be executed during a
  calendar cycle as approved via the budget process
  
• Custodian
  of the Master Key system and related controls to prevent loss and security
  breach
  
• Ensure
  that the storerooms (general spaces) are always neat and tidy with a
  controlling inventory list
  
• At
  all times adhere to the Maintenance Stock control principles which apply in the
  stock room where maintenance stock is stored
  

• Stock
  in this space is counted monthly
  

• Post
  and pre -inspections, having given the required 48 -hour notice to students
  
• Verify
  with students cost to be charged for damages as and where applicable
  
• Management
  and oversight of the maintenance stock room and the stock contained within;
  

• Stock
  ordering
  
• Housekeeping
  and Store principles adhered to
  
• Stock
  counts and reporting
  

• Obtaining
  quotes from contractors for work to be executed following the quotation
  principles as defined by the Organizations business rules
  

• Management
  of the work order and invoice payment flows ensuring that suppliers are not
  paid in advance of work completion / if work is not delivered to standard etc.,
  etc.,
  
• Management
  of the timeous payment of invoices
  
• During
  the annual vacate and intake the Maintenance Team is a critical execution
  factor in ensuring that;
  
• All
  common area work is completed before 1 November annual
  
• Cost
  calculations are prepared for;
  

• Stock
  requirements
  
• Asset
  replacement
  
• Additional
  resources (labour and administrative)
  

• Planning
  of the vacate/intake with the PM and collective team
  
• Driving
  the delivery requirements within time, budget, quality and standard
  

• Assist
  with any ad -hoc duties that is reasonable within your capabilities.
  

Requirements

• Grade
  12
  
• 5 - 8 years industry experience
  
• A
  qualification in plumbing or electrical is beneficial
  
• Experience
  in a Client Service Environment (e.g., hotels, residences, student
  accommodation) is advantageous
  
• Additional
  certification;
  
• Certification
  in specific trades (e.g., plumbing, electrical work, HVAC)
  
• Safety
  training certification (e.g., Occupational Health and Safety)
  
• Broad range of skill desired: -
  

• General Handyman
  
• General painting
  
• Basic plumbing and electrical work
  
• Basic carpentry
  
• Basic knowledge of aircon and
  refrigeration
  

• Experience with preventative
  maintenance protocols
  
• Familiarity with building codes and
  safety regulation
  
• Ability to operate and maintain
  various hand and power tools
  
• Understanding of inventory
  management and stock control procedures
  
• Knowledge of sustainable maintenance
  practices and energy -efficient solutions
  
• Experience in managing relationships
  with contractors and suppliers
  
• Proficiency in using maintenance
  management software (e.g., FG Nexus)
  
• Experience in troubleshooting and
  problem -solving maintenance issues
  
• Knowledge of the BCEA and LRA
  
• Microsoft Office Suite
  
• Intermediate
  knowledge of Excel