Medical Receptionist

, Permanent Position: Medical Receptionist Company Overview: Msuez Uk is a leading healthcare provider in Pietermaritzburg, South Africa, dedicated to providing high-quality medical services to the local community. Our team of experienced and dedicated healthcare professionals are committed to delivering exceptional patient care. Job Overview: We are seeking a highly organized and customer-oriented Medical Receptionist to join our team. The successful candidate will be responsible for managing the front desk of our medical facility, ensuring that all patients are greeted in a friendly and professional manner, and that their needs are met in a timely and efficient manner. Key Responsibilities: - Greet and check-in patients as they arrive at the facility - Answer phone calls and schedule appointments for patients - Verify patient information and insurance details - Collect payments and issue receipts - Maintain patient records and ensure confidentiality - Manage incoming and outgoing mail and correspondence - Assist with administrative tasks such as filing, data entry, and photocopying - Communicate with healthcare providers and staff to ensure smooth patient flow - Handle patient inquiries and provide accurate information regarding services and procedures - Maintain a clean and organized reception area - Adhere to all company policies and procedures Qualifications: - High school diploma or equivalent - Previous experience in a medical receptionist or administrative role is preferred - Excellent communication and customer service skills - Proficient in Microsoft Office and computer skills - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail and organizational skills - Ability to maintain confidentiality and handle sensitive information - Knowledge of medical terminology is an asset Working Conditions: This is a full-time, permanent position with regular working hours from Monday to Friday. The role may require occasional evening or weekend shifts, depending on the needs of the facility. The Medical Receptionist will work in a professional and friendly office environment, interacting with patients and healthcare professionals on a daily basis. If you are a motivated and organized individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity at Msuez Uk. We offer competitive salaries and benefits packages, as well as opportunities for career growth and development within our organization.