National Facilities Manager

Seeking an experienced National Facilities Manager to
provide strategic leadership, specialist technical advice and governance across
Facilities Management, Operational Services and Building Services for a
national property portfolio. This is a senior, portfolio-wide role responsible for
developing and implementing national facilities strategies, establishing
standards and governance, supporting centre and property management teams, and
driving consistency and operational excellence across multiple locations. The successful candidate will bring strong technical
expertise together with significant experience in multi-site facilities
management, procurement, service contract management, utilities,
sustainability, lifecycle planning and people leadership.

• Develop
  operational strategies for Facilities Management and lifecycle strategies
  for portfolio assets.
  
• Provide
  specialist Operational Services and Building Services advice to centre
  management, property teams and key stakeholders.
  
• Identify
  new technologies, sustainability opportunities and improved ways of
  working.
  
• Develop
  technical specifications and scopes for Capex, maintenance and operational
  projects.
  
• Develop
  and oversee rolling maintenance and lifecycle plans.
  
• Provide
  oversight of Capex, abnormal maintenance, day-to-day maintenance and
  operational budgets.
  
• Lead
  facilities-related procurement processes across multiple sites.
  
• Participate
  in tender adjudication, vendor selection and contract awards.
  
• Develop,
  review and manage service contracts and SLAs.
  
• Monitor
  contractor performance and address non-performance, contractual breaches
  and disputes.
  
• Lead
  utility-management initiatives and improve recovery and cost performance.
  
• Identify,
  develop and implement sustainability and energy-management initiatives.
  
• Support
  carbon-reporting and renewable-energy initiatives across the portfolio.
  
• Act
  as custodian of Operational Services and Building Services policies,
  procedures, standards and SLAs.
  
• Conduct
  or oversee compliance audits and ensure corrective actions are
  implemented.
  
• Identify,
  assess and recommend service providers and technical vendors.
  
• Provide
  oversight of major projects undertaken across the portfolio.
  
• Represent
  Facilities Management in developments, refurbishments and extensions.
  
• Facilitate
  sharing of best practice across centres and properties.
  
• Provide
  leadership, guidance and technical support to Facilities Management and
  Building Services teams.
  
• Support
  recruitment, succession planning, performance management and development
  of FM staff.
  
• Manage
  departmental operating costs and contribute to portfolio financial
  performance.
  

Requirements

• Degree
  in Mechanical or Electrical Engineering – BSc, BEng or BTech.
  
• At
  least 8–10 years' relevant facilities, engineering or operations
  management experience.
  
• Demonstrable
  experience operating across a multi-site or national property portfolio.
  
• Strong
  technical knowledge of building services, maintenance and lifecycle
  management.
  
• Proven
  experience managing facilities-related budgets, Capex and operating
  expenditure.
  

• Excellent
  written and verbal communication skills.
  
• Strong
  stakeholder-management and leadership capability.
  
• Developing
  and implementing portfolio-wide facilities and operational strategies.
  
• Multi-site
  procurement, including specification development, tender methodology,
  adjudication, vendor evaluation, selection and contract award.
  
• Drafting,
  implementing and managing service contracts and SLAs.
  
• Managing
  contractor performance, including the application of penalties, sanctions
  and the resolution of contractual disputes.
  
• Sustainability
  strategy and implementation.
  
• Identifying
  and implementing energy-efficiency and sustainability initiatives.
  
• Carbon
  measurement and reporting.
  
• Renewable
  energy initiatives, including experience with wheeling arrangements and
  Renewable Energy Certificates.
  
• Utility
  management, including analysis and improvement of utility recovery ratios.
  
• Lifecycle
  planning and development of rolling preventative-maintenance programmes.