Network Security Engineer (Level 3)

• Assist sales teams with technical scoping, solution design, and client-facing presentations to architect tailored network security solutions.
  
• Act as the technical champion for Netskope and maintain strong strategic relationships with technology vendors.
  
• Ensure high customer satisfaction while consistently meeting client SLAs.
  
• Netskope SSE management - Design, configure, and maintain modules including NG-SWG, CASB, ZTNA, and DLP.
  
• Deploy and optimize CrowdStrike Falcon agents, including fine-tuning detection policies and managing threat exclusions.
  
• Administer Mimecast TTP, content filtering, and archiving, while maintaining security protocols like DMARC, DKIM, and SPF.
  
• Manage perimeter firewalls, VPNs, and network segmentation, integrating controls within SASE architectures.
  
• Streamline log ingestion and alert telemetry from Netskope, CrowdStrike, and Mimecast into a centralized SIEM/SOAR platform.
  
• Serve as the final escalation point for incidents, conducting root-cause analysis and assisting SOC teams.
  
• Mentor team members, share technical knowledge, and maintain industry certifications to stay current on threats.
  

• Proven experience as a Level 3 Engineer with expertise in configuring Netskope or similar platforms (Zscaler, Palo Alto Prisma Access), specifically covering SWG, CASB, ZTNA, and DLP.
  
• Strong background in supporting sales teams with technical scoping, solution architecture, and client-facing presentations.
  
• Solid experience managing perimeter firewalls, VPNs, and network segmentation, alongside email security protocols like SPF, DKIM, DMARC, and Mimecast.
  
• Proficiency in managing tools like CrowdStrike Falcon or SentinelOne, including policy tuning and integrating alert data into centralized SIEM/SOAR platforms.
  
• Extensive Tier 3 support experience, including handling complex threats, performing root-cause analysis, and assisting SOC teams during incidents.
  
• Excellent interpersonal skills for mentoring technical teams and managing vendor relationships, paired with a commitment to maintaining certifications and active security policies.
  

Requirements