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Night Shift - Fraud Detection Administrator

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Job Description - Night Shift - Fraud Detection Administrator



Requisition Details

REQ Number - 146232


Closing Date - 09 June 2026


Location - Sandton

Job Family

Risk, Audit and Compliance

Career Stream

Forensics

Leadership Pipeline

Manage Self: Operational

FAIS Affected

Job Purpose

To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.

Job Responsibilities


  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

  • Influence the enhancement of business processes and methodologies.

  • Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.

  • Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.

  • Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).

  • Contribute to smooth flow of work and maintain relationships with internal and external service providers.

  • Manage and prevent potential operational losses.

  • Prioritise reported risk events.

  • Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders

  • Determine completeness of reported risk event.

  • Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.

  • Provide feedback to stakeholders.

  • Provide administrative support services to stakeholders.

  • Action requests for authentication of identity documents.

  • Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.

  • Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.

  • Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.

  • Manage the onboarding process of new employees.

  • Comply with risk standards and policies.

  • Understand and embrace the Nedbank vision and demonstrate the values.

  • Improve personal capability and stay abreast of developments in field of expertise.

  • Support personal growth and enable effectiveness in performance of roles and responsibilities.

  • Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.


Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification


  • Matric / Grade 12 / National Senior Certificate

  • Preferably completed a finance related degree or diploma

Minimum Experience Level


  • 2-3 years experience in banking and/or operational back-office environment in a financial institution

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking procedures
  • Branch processes and procedures
  • Client service principles
  • Filing techniques
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills

Behavioural Competencies

  • Applied Learning
  • Collaborating
  • Decision Making
  • Driving for results
  • Managing Work
  • Quality Orientation


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Please contact the Nedbank Recruiting Team at +27 860 555 566 


Original job Night Shift - Fraud Detection Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Nedbank Private Wealth

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